Jay Wolfe Honda

Professional, Courteous, Prompt & Fair Purchasing experience exceeded expectations. Still a bit of the old fashioned "need to get this approved by the manager" negotiating process. Howeve Purchasing experience exceeded expectations. Still a bit of the old fashioned "need to get this approved by the manager" negotiating process. However, to their credit, it was a less than cheesy feeling when in the buying arena. Feel as though I received a fair deal and I am already a strong proponent of the Service Dept. In fact, the quality of service performed on my previous vehicle is what brought me here to purchase my new Honda. Angie R. was our Sales Rep. She is newer to the dealership but did a fantastic job of finding us the vehicle that best suited our needs and wants. Angie also spent a lot of the time helping my wife set the electronic options to properly fit her daily use patterns and also in teaching her how to adjust / change those settings when necessary. Thank you! More

Excellent service Kevin was very nice and helpful. He even recommended I key my oil life get lower, I came in with it at 30%. I am glad he let me know to just wait unti Kevin was very nice and helpful. He even recommended I key my oil life get lower, I came in with it at 30%. I am glad he let me know to just wait until 15%, and that the car will let me know. Saturday was a busy day there, but Kevin told me about an hour and a half and he was right on the nose, I was out in just under an hour and a half. More

Oil Change, Tire Monitor, and Failure to Diagnose Squeaks Damon Gard in the service center was great to work with. I highly enjoyed my experience working with him personally. The one thing I was not at all Damon Gard in the service center was great to work with. I highly enjoyed my experience working with him personally. The one thing I was not at all happy with was that the service center didn't look at everything I asked for during the appointment. I specifically scheduled the appointment for an oil change, tire monitor check and to diagnose the constant squeaks from possibly the rear bushings in the suspension, which have been there since I bought the car. When I brought the car in, though, I was told I'd have to make a separate appointment to diagnose the squeaking because they "didn't have time to look at it that day." What?! That's what I scheduled the appointment for! This is a huge hassle now for me. As a single parent with two jobs, I don't have much time make extra appointments, especially when I specifically scheduled this appointment for that reason! I was extremely frustrated by that. Now I have to come back in next Saturday, one of my only times free, to have this issue looked at, which should not have even been an issue in the first place on a brand new car. If there is not enough time for them to diagnose the issue at this next visit, I'm taking my car to another Honda location that will provide me with better service. More

Great Everyone was nice and very friendly . Been with Honda for many years. I have not had a bad experience at jay Wolfe. That is why we return Everyone was nice and very friendly . Been with Honda for many years. I have not had a bad experience at jay Wolfe. That is why we return More

Awesome in every way Have never had a bad experience at Jay Wolfe. Kevin was very Friendly and competent, even though they were extremely busy. Car was washed and look gre Have never had a bad experience at Jay Wolfe. Kevin was very Friendly and competent, even though they were extremely busy. Car was washed and look great when I picked it up also. More

Service It was up to me to accept or decline a service. I was not pressured to accept the rear differential fluid or spin balancing the tires after rotation I It was up to me to accept or decline a service. I was not pressured to accept the rear differential fluid or spin balancing the tires after rotation I accepted at additional cost to me. More

Excellent Found the issue quickly. Handled it while I waited. Kept me updated along the way. Treated me very professionally. Top notch in and out. Thank you Found the issue quickly. Handled it while I waited. Kept me updated along the way. Treated me very professionally. Top notch in and out. Thank you. More

Crv B 1 6 service Top notch service from Rob and the whole crew at jay Wolfe. Friendly as always and got the service done without an appointment in just a few hours. Top notch service from Rob and the whole crew at jay Wolfe. Friendly as always and got the service done without an appointment in just a few hours. More

Byron was very courteous, knowledgeable and helpful! My service experience was positive because the staff was courteous throughout the process. I also appreciate the fact that they have a nice waiting ar My service experience was positive because the staff was courteous throughout the process. I also appreciate the fact that they have a nice waiting area. The only reason I did not give it five stars is because my wait time was an hour and a half with an appointment. More

Fantastic, as always. I always take my car back to Jay Wolfe Honda for service! The best! Shawn was so helpful with all my car's problems today. I always take my car back to Jay Wolfe Honda for service! The best! Shawn was so helpful with all my car's problems today. More