Jay Wolfe Honda

Excellent service ... up-selling, too Staff were attentive and respectful, responsive and clear. They called quickly to give me updates and explained what was needed. They turned the car a Staff were attentive and respectful, responsive and clear. They called quickly to give me updates and explained what was needed. They turned the car around quickly and even washed it. I felt a little overly pressured that they sold me three additional services -- brake fluid change, new battery and alignment -- that I didn't know I needed. At the same time, I'm glad they caught these issues before they caused greater inconvenience. More

Caring and responsive staff in a comfortable environment. Each person we worked with was pleasant, respectful, and focused on our needs. Neither the wife or I felt that "desperate to sell" or "gotcha" moment Each person we worked with was pleasant, respectful, and focused on our needs. Neither the wife or I felt that "desperate to sell" or "gotcha" moment that happens all too often at other dealerships. We were able to get information on the vehicle, think it over, and then complete the lease in a relaxed manner. We also appreciated the way the sales floor operates. Even though it was quite busy while we were there, it never seemed hectic. There was always somebody available to help, but not pester you with too much assistance. Finally, the lounge area was great! It was nice to have a place to relax and gave the kids a place to hang out while we handled the paperwork. More

Awesome first time experience! This was my first car leasing experience and it was way easier than I thought. The whole team I worked with was fantastic. I started looking online, a This was my first car leasing experience and it was way easier than I thought. The whole team I worked with was fantastic. I started looking online, and had a few questions. Heather quickly responded and setup a time for me to come in for test drives. I knew what I was interested in when I came in for the test drive. Russ was so helpful. He explained the leasing process step-by-step, was easy to work with, answered all my questions, helped me get a great deal, and was overall super nice. The last part with Josh was also so easy and quick. He was helpful and very nice as well. And I love my new Civic! Thanks so much, Jaywolfe team! I'll definitely recommend this dealership to anyone I know looking. More

Dealership is clean and organized. Jay Wolfe is my all time favorite dealership. Everyone is professional and communicates well with women customers. You could eat off the floor it i Jay Wolfe is my all time favorite dealership. Everyone is professional and communicates well with women customers. You could eat off the floor it is so clean. I am a “waiter” so I appreciate the cafe. Looking forward to my next appointment. More

fairly quick service for addressing multiple issues The hospitality of this dealership makes one feel better about having to spend money on inevitable car servicing - ie: I know I have to spend money to The hospitality of this dealership makes one feel better about having to spend money on inevitable car servicing - ie: I know I have to spend money to maintain the car, so at least at JWHonda, they make the experience very pleasant with the free cafe and friendliness. More

Regular Maintenance Byron is very friendly and I believe is truly interested in helping me with my car issues and does not push unnecessary services which is greatly appr Byron is very friendly and I believe is truly interested in helping me with my car issues and does not push unnecessary services which is greatly appreciated. More

Oil change Very friendly service! Everyone was so nice! I only had to get my oil changed and my tires rotated, but staff seemed very invested in me. Once inside Very friendly service! Everyone was so nice! I only had to get my oil changed and my tires rotated, but staff seemed very invested in me. Once inside I was offered a variety of food and beverage, the waiting area was very clean and it helped the time pass. More

What A Wonderful Experience My husband and I had a great experience when buying our vehicle. We never felt pressured and were treated so wonderfully. They stayed after closing to My husband and I had a great experience when buying our vehicle. We never felt pressured and were treated so wonderfully. They stayed after closing to answer our questions and ensure we were happy and ready to leave with our new vehicle. The comfortable waiting area and snack bar were just what we needed - will recommend this dealership to everyone we know. More

Great, service personnel were great as usual. I did not like the way my service appointment contact & call-in was done, but that is all right, as the service people were very professional and fast I did not like the way my service appointment contact & call-in was done, but that is all right, as the service people were very professional and fast. Did not take much time, and got what I wanted. More

Safety Recall Even though I was just coming in for a safety recall they were able to still complete a quick inspection and do an oil change that would be coming up Even though I was just coming in for a safety recall they were able to still complete a quick inspection and do an oil change that would be coming up in just a couple weeks. They also ensured that I knew the next service I would be in need of and the approximate cost. More