Jay Wolfe Toyota of West County

Scheduled a routine service appointment. Went very well. Andrew was very helpful and wait was pretty short considering how busy they were. I bought my Highlander from Jay Wolfe and like to go back for servi Andrew was very helpful and wait was pretty short considering how busy they were. I bought my Highlander from Jay Wolfe and like to go back for service. More

Went in for a battery replacement. Quick service and relatively short wait time. 4 star because the gentleman I was consulting with initially quoted me the price that was a lot higher than the one quote relatively short wait time. 4 star because the gentleman I was consulting with initially quoted me the price that was a lot higher than the one quoted at the time of scheduling the appointment. When I asked why the difference, he didn't (or maybe couldn't) really explain and instead sent me to the person who had originally scheduled my appointment, who was eventually able to give me the right price. Overall, very professional service. But I was just thinking, providing the best service should not have to come down to the ability and willingless of a customer to haggle. To me, best service means treating the customer as well as their wallet well. More

I called at 3 PM on Saturday afternoon about a listing I saw on the internet and walked out at 6 PM with the car. Excellent experience overall. saw on the internet and walked out at 6 PM with the car. Excellent experience overall. More

My visit to the dealership was short and sweet. I was in and out in 45 minutes. The service person was good and professional. He helped me solve and simple problem with my rear windshield wiper. and out in 45 minutes. The service person was good and professional. He helped me solve and simple problem with my rear windshield wiper. More

Joe Fuson and Billy Morton were exemplary throughout our entire experience at Jay Wolfe Toyota. All of our questions and concerns were addressed thoroughly. They made the car selection and “paperwork” flow entire experience at Jay Wolfe Toyota. All of our questions and concerns were addressed thoroughly. They made the car selection and “paperwork” flow smoothly, easily and quickly. I will refer friends and family to these professionals. More

Great service experience. Bill & Scott are a tribute to Jay Wolfe Toyota and also fantastic individuals! Everything they promised was done with the customer in mind. Jay Wolfe Toyota and also fantastic individuals! Everything they promised was done with the customer in mind. More

Great Service has now become the low bar at Jay wolfe. I am happy with the work done an the fact that my technician took care of the factory recalls that I did not know of. Excellent work. I am happy with the work done an the fact that my technician took care of the factory recalls that I did not know of. Excellent work. More

I was pleased to see that the service reception area was very clean and that the service managers were wearing masks. The young man that brought up my car cleaned out the paper floor mat and told me that t very clean and that the service managers were wearing masks. The young man that brought up my car cleaned out the paper floor mat and told me that the free courtesy wash was suspended to avoid one more person getting in and out of the car, during the pandemic. More

While I didn't buy my 2017 Toyota Rav4 from a Toyota dealership, I take it to Jay Wolfe for all of the service and maintenance. We have worked with Tom in the service department every time and he is jus dealership, I take it to Jay Wolfe for all of the service and maintenance. We have worked with Tom in the service department every time and he is just amazing - so friendly, knowledgeable, and honest. I just went to schedule my next appointment and it seems like he may not work there anymore and I am so sad! Hopefully the rest of the people in the service department are just as awesome. More

Went in for new tires and oil change. Turns out we had a really goofy size. Bill Bennett took the time to figure it out and get us going again. We are happy! really goofy size. Bill Bennett took the time to figure it out and get us going again. We are happy! More