
Jay Wolfe Toyota of West County
Ballwin, MO

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oil change the service was great, Danny is always great to work with. Very friendly and very understanding of what I need to have service. Very nice the service was great, Danny is always great to work with. Very friendly and very understanding of what I need to have service. Very nice More
maintenance Pam Oakes is a great service consultant. She and the team had my car serviced and ready by the time promised, which was much appreciated. Pam Oakes is a great service consultant. She and the team had my car serviced and ready by the time promised, which was much appreciated. More
Great Brandon was so helpfun and everyone was so nice!!! Love coming here for the exceptional service & lovely people. I don’t live here so it’s nice to com Brandon was so helpfun and everyone was so nice!!! Love coming here for the exceptional service & lovely people. I don’t live here so it’s nice to come home and not have to deal with rude dealership people. Thank you Jay Wolfe!!!! More
Excellent Service Excellent service, great people to work with, take the time to explain to you what the problem is. Always professional and on time. Great team. Wil Excellent service, great people to work with, take the time to explain to you what the problem is. Always professional and on time. Great team. Will always go there for service. More
Service Excellent service and friendliness. Came in for 85000 mile checkup and am very pleased with workmanship and attitude. Am always treated with courteo Excellent service and friendliness. Came in for 85000 mile checkup and am very pleased with workmanship and attitude. Am always treated with courteous attitude and helpfulness. More
Excellent team Great people to work with ..will always choose them ..they are professionals and always on time .. They use technology and keep on updating me ..than Great people to work with ..will always choose them ..they are professionals and always on time .. They use technology and keep on updating me ..thanks More
first time back in a few years I haven't used the service center at Jay Wolfe for a few years, so I wasn't certain what the expect. My car was promptly taken to a service technician I haven't used the service center at Jay Wolfe for a few years, so I wasn't certain what the expect. My car was promptly taken to a service technician who texted me a video of my vehicle during the overall service check, along with a suggestion for future consideration. My vehicle was ready at the time I was told to expect it. My only quibble is they still have issues with the car wash. I suppose some things never change. More
Brake System/Coolant System I was extremely pleased with my visit yesterday and my service advisor, Brandon Pocost. Initially I was scheduled for a transmission flush at your de I was extremely pleased with my visit yesterday and my service advisor, Brandon Pocost. Initially I was scheduled for a transmission flush at your dealership, that was recommended by Weiss Toyota, but really not advisable for my 2014 Corolla. Brandon brought this to my attention and suggested I get the brake system and coolant system flushed, as that was recommended by Toyota based on the miles I have on my car. Brandon also graciously looked in to a service issue we are having on my mother's 2002 Avalon, and I'm hoping he will get back to me with useful info. Also, when I talked to Brandon yesterday about car service issues, he was not in a rush, he was more interested in solving my problems and answering my questions than anything. I find it difficult to build trust with service advisors that are in a hurry, too rushed to explain the circumstances and that make significant errors. Yesterday, Brandon went a long way to building my trust. I will definitely be back to service my Corolla and will ask for Brandon Pocost when making my appointment. More
Excellent Service I wanted to write a quick review to thank the team at Jay Wolfe Toyota of West County for their handling of my surprise tire replacement on Tuesday. I wanted to write a quick review to thank the team at Jay Wolfe Toyota of West County for their handling of my surprise tire replacement on Tuesday. I have consistently been impressed with the professionalism of their team, and the team member who assisted me, Brandon, was no exception. One thing that I noticed when I came to collect my car, at the end of the business day, was that staff members were scrubbing down the service entrance staging area. They cleaned the floor, then replaced some floor mats using a tape measure to guide them. This seems like a little thing, but it really says a lot about the pride that they take in their workplace, and their colleagues who will open the business early the next day. More
Honest. Great communicators. Prompt. Never high pressure to have all scheduled service done. I told my Service Person that before I spent $350+ to have my radiator fluids and transmissio Never high pressure to have all scheduled service done. I told my Service Person that before I spent $350+ to have my radiator fluids and transmission fluids changed I would check to see if prices were competitive. He was nice enough to remind me that they offer 10% off on Tuesdays. Service Person went out of his way to be helpful. Earned my trust. I even bring my '13 Lexus to Jay Wolfe for service even though Lexus dealership is just as close to my home. Prices more reasonable and they've earned my trust. More