
Jay Wolfe Toyota of West County
Ballwin, MO

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Service review Pam Oakes and all the service team are very knowledgeable! Everyone has been super helpful and efficient! They are also very busy and hard-workin Pam Oakes and all the service team are very knowledgeable! Everyone has been super helpful and efficient! They are also very busy and hard-working yet so patient answering all my questions! More
Great, convenient service! Mat checked me in and Dave checked me out. My RAV4 was completed in record time and looked brand new after a complimentary wash. They even vacuumed t Mat checked me in and Dave checked me out. My RAV4 was completed in record time and looked brand new after a complimentary wash. They even vacuumed the interior. Love this place. More
Pleasant experience Everyone was easy to work with. Big Thanks !!! The customer waiting area (bistro) was a fantastic place to relax. Jason saw us afterwords at a rest Everyone was easy to work with. Big Thanks !!! The customer waiting area (bistro) was a fantastic place to relax. Jason saw us afterwords at a restaurant, he came by and said hi. This was a nice touch. More
Excellent Service and Fast! Great customer lounge and free food available! Service is always pleasant there too. Always made to feel appreciated. I drive 2 hours each way to get Great customer lounge and free food available! Service is always pleasant there too. Always made to feel appreciated. I drive 2 hours each way to get here. I'll be back in six months. More
Replace headlight It was a last minute thing but I’m so thankful they got us in so quickly! Hard to drive at night with no lights! It was a last minute thing but I’m so thankful they got us in so quickly! Hard to drive at night with no lights! More
First Rav4 service Great Bistro waiting room. Quick responsive staff. This is a very impressive dealership. I drive extra didtance to go here. Good job. See you in 6 mon Great Bistro waiting room. Quick responsive staff. This is a very impressive dealership. I drive extra didtance to go here. Good job. See you in 6 months. More
Great! Service was fantastic and Mark was friendly and helpful. I would definitely recommend this dealership for wonderful friendly service. I also appreciat Service was fantastic and Mark was friendly and helpful. I would definitely recommend this dealership for wonderful friendly service. I also appreciated how was treated. More
Painfully slow. I dropped my car off at 10:40am for a tire rotation and oil change. They also had to check the AC and found my brakes needed changed. They were scram I dropped my car off at 10:40am for a tire rotation and oil change. They also had to check the AC and found my brakes needed changed. They were scrambling to get my car to me at 6pm. Over 7 hours for basic work. After leaving I discovered one of my tires is now out of balance, I guess they didn't bother to balance them when they did the rotation. More
Hassle Free The hardest part of the morning was showing up. From arrival through checkout the experience was seamless. The young lady in the waiting area lounge w The hardest part of the morning was showing up. From arrival through checkout the experience was seamless. The young lady in the waiting area lounge was very pleasant and accommodating. The servicing time was far less than I had planned. Could of used a few more minutes of downtime. More
Jim/Jason/Omar, thank you for the excellent experience! Everyone was kind, no pressure and super accommodating. They made buying my first NEW car much less nerve wracking! Jim was very hands-on and polite, Everyone was kind, no pressure and super accommodating. They made buying my first NEW car much less nerve wracking! Jim was very hands-on and polite, offering drinks and making sure we were comfortable and happy. Jason (in finance) had us laughing through the entire process of signing loan documents and explained the extended warranty and perks very well. They worked with my (not so great) credit and sent me home in a beautiful 2018 Toyota RAV4! I’m very pleased with how courteous and warm everyone at Jay Wolfe was. Thank you so much! I recommend Jay Wolfe 100%! More