
Jay Wolfe Toyota of West County
Ballwin, MO

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Another AMAZING purchase from Jay Wolfe Toyota Let me start by saying that I have been dealing with Jay Wolfe Toyota since March of 2011. I just made my fourth personal purchase from them and my da Let me start by saying that I have been dealing with Jay Wolfe Toyota since March of 2011. I just made my fourth personal purchase from them and my daughter and son-in-law bought their car from Jay Wolfe three years ago. Maurice Bembry is absolutely amazing. He is extremely professional, compassionate, patient, and understanding. He has your best interest at heart and he is exceptional when it comes to putting you in a vehicle that you like but also one that fits your budget. He takes the time to show you the numbers and provide you with the best options. When you drive off the lot in your New Car, you are confident that you made the right choice. There is nothing like walking into a car dealership knowing that you are going to be greeted and treated like family; that is how Maurice has treated me since day one. Maurice is also very helpful with assisting me with setting up my Bluetooth and digital programming of my radio. He has even taken the time to show me how to create my playlist. I don’t know what I would do without him. Thank you Maurice for taking such good care of me. You are more like a son who looks after his mother. I truly appreciate you. And thank you Jay Wolfe for staffing a sales representative with such high standards as Maurice Bembry. More
Replace headlights Very timely and well done. Always is! I like working with everyone here and they know me. I really appreciate the interaction and friendliness of them Very timely and well done. Always is! I like working with everyone here and they know me. I really appreciate the interaction and friendliness of them all. More
Great staff & great service Everything is always first class. From the greater, to the service rep (Pam), to the technician and to the lounge staff - everything is always perfec Everything is always first class. From the greater, to the service rep (Pam), to the technician and to the lounge staff - everything is always perfect!! Thank you for another great experience. More
Excellent Toyota Dealership Service Great customer service (thanks, Pam!), high quality auto service, in a convenient location. I really appreciate Toyota Care. Having the first two year Great customer service (thanks, Pam!), high quality auto service, in a convenient location. I really appreciate Toyota Care. Having the first two years of service covered is very nice. More
Great My experience at JW was great. Brad responded to my questions and personal needs. Everyone was friendly and made me feel welcome. I would recommend fr My experience at JW was great. Brad responded to my questions and personal needs. Everyone was friendly and made me feel welcome. I would recommend friends to visit Jay Wolfe Toyota More
Ideal Experience I typically hate the car buying experience and I have found dealing with dealerships to be an onerous task. HOWEVER, Maurice and the rest of the Jay W I typically hate the car buying experience and I have found dealing with dealerships to be an onerous task. HOWEVER, Maurice and the rest of the Jay Wolfe team not only made the experience painless, but quite pleasurable. Maurice was eager to help and get me exactly what I need/wanted for the price I wanted without cheapening the experience by haggling or pressuring. Jay Wolfe now won over another loyal customer. I have no reason to go anywhere else. More
Bought new car Professional and knowledgeable . Good follow up, but not pushy. Law enforcement friendly. Reasonable and willing to work with customers schedules. Wou Professional and knowledgeable . Good follow up, but not pushy. Law enforcement friendly. Reasonable and willing to work with customers schedules. Would recommend them to friends and family. More
Professionalism & Courtesy The overall experience was terrific. The professionalism and courtesy shown were top notch. It made a normally unpleasant chore quite pleasant. Tha The overall experience was terrific. The professionalism and courtesy shown were top notch. It made a normally unpleasant chore quite pleasant. Thanks to all the employees especially Pan Oakes. More
Great Experience! Jim helped my family pick out a used car for my daughter. He was friendly and worked hard to make sure we bought the right vehicle for our budget! Jas Jim helped my family pick out a used car for my daughter. He was friendly and worked hard to make sure we bought the right vehicle for our budget! Jason helped us with financing and he was great too! Everyone at the dealership made us feel welcomed. More
Excellent Would always go back. Sales were great and the service work was done very well. Mark Hurt and Maurice Bembry are the best people to work with. Would always go back. Sales were great and the service work was done very well. Mark Hurt and Maurice Bembry are the best people to work with. More