
Jay Wolfe Toyota of West County
Ballwin, MO

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25,000 mile Maintenance Due to call center glitch too many cars had appointments at the same time. Cars didn't get prioritized in the order received by appointment. Non appoi Due to call center glitch too many cars had appointments at the same time. Cars didn't get prioritized in the order received by appointment. Non appointments were mixed in with appointments. More
Knowledgeable/Courteous Staff; Amazing Wait-Room Amenities Kevin may be a newer addition to the sales staff, but he had first-hand knowledge regarding the inner workings of the cars I looked at and was able to Kevin may be a newer addition to the sales staff, but he had first-hand knowledge regarding the inner workings of the cars I looked at and was able to impart some of that wisdom in the course of our test-drive and beyond. He was helpful that day and in the days since with various inquiries I've made about the status of various facets of the purchase. I felt absolutely no pressure to buy from Kevin at any point. Casie too was very friendly and a great help getting me set up with an appointment and welcoming me to Jay Wolfe. As it's been a long time since I bought a car, and I've never financed before, the walk-through of the necessary steps was much appreciated. It was a long day for me and by the time I got around to financing paperwork I felt a little put through the wringer, but overall I am pleased with my purchase. I wish they could have come down on the price a little but I understand that has nothing to do with the staff I was generally dealing with directly. Everyone was very kind and polite and helpful. The waiting room was pretty incredible with the massage chairs and free bistro selections. Stop by for a sandwich, stick around for a car! More
Great Service Experience I stopped in to the service department without an appointment to have my tire pressure checked. There was clearly a problem with one of the tires and I stopped in to the service department without an appointment to have my tire pressure checked. There was clearly a problem with one of the tires and they added it to the schedule for work. I got a ride home and was updated in a timely manner throughout the day. More
Oil change Pam is always as delight to work with ';) Thanks I enjoy the comfort of the waiting area - happy to be of help with this review Pam is always as delight to work with ';) Thanks I enjoy the comfort of the waiting area - happy to be of help with this review More
DJ was great! Great experience overall. David, (DJ), was wonderful to work with. Zero pressure like other places I have visited recently. His boss, Mike I beli Great experience overall. David, (DJ), was wonderful to work with. Zero pressure like other places I have visited recently. His boss, Mike I believe, also was very friendly and let me know that he also was available if I needed anything at all. The finance guy, Mike Wania, was also great. Didnt try to push anything on me and was honest and helpful. The whole experience was great. Thanks again DJ. More
Mark did a great job getting me in and out! My maintenance light came on and I needed a state inspection. I called Mark and he worked me in the same day and took care of everything I needed. My maintenance light came on and I needed a state inspection. I called Mark and he worked me in the same day and took care of everything I needed. More
Good Service I had my Tacoma serviced by West County Toyota. It was a pleasant experience. The customer lounge is first class! The entire work area and lounge I had my Tacoma serviced by West County Toyota. It was a pleasant experience. The customer lounge is first class! The entire work area and lounge area are clean. More
Efficient, pleasant, and great experience Pam is always wonderful, informative and helpful. She helps me look at options for service needs and makes sure I am completely satisfied. I love th Pam is always wonderful, informative and helpful. She helps me look at options for service needs and makes sure I am completely satisfied. I love the waiting area as well. It is so comfortable you don't notice how much time has passed, More
Best Toyota dealership in the area All of the employees we worked with were friendly, and they offered a fair deal for a used Camry we ended up purchasing. The customer cafe/lounge is v All of the employees we worked with were friendly, and they offered a fair deal for a used Camry we ended up purchasing. The customer cafe/lounge is very nice as well. More
Great group If our first visit was any indication this is a fantastic dealership to do business with. Friendly, accommodating, and professional. Bill Stringer is If our first visit was any indication this is a fantastic dealership to do business with. Friendly, accommodating, and professional. Bill Stringer is a long time aquaitence who we were thrilled to find with Wolfe. More