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Jay Wolfe Toyota of West County

Ballwin, MO

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4,066 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,066 reviews

April 11, 2017

routine maintenance. service has never been a hassle with J Wolfe. Always a pleasant experience. Service rep Mark Hurtt has always been a pleasure to work with. He knows h More

by gary n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Apr 12, 2017 -

Jay Wolfe Toyota of West County responded

Hello, Gary! Thank you for the five-star feedback on behalf of Mark. However, it has definitely been our pleasure to do business with you. Please visit us again soon!

April 11, 2017

Very Pleased We were " just looking" that day. We were treated very well, car was competitively priced. They even gave us a free loaner when we had a special coati More

by SpayandNeuteryourpets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D J was our salesperson., Bill Stringer
Apr 11, 2017 -

Jay Wolfe Toyota of West County responded

We appreciate your wonderful feedback! We work hard to offer an experience like no other where our customers are #1. We want to put your needs first and work to what fits your schedule. We are the only recipients of the Toyota President's award in the St.Louis area for 2015 and 2015 and like to think that shows how much we want you to have a great experience with us. We are glad that you were so happy with your service and invite you back anytime. Rob Feuerbacher, Robf@jaywolfe.com, 636-207-3900

April 09, 2017

Completely enjoyable experience at Jay Wolf Toyota Dealer They treat their customers like they value them! It is always a pleasant experience to visit the Jay Wolf service department. Checking in is easy an More

by gec853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Apr 10, 2017 -

Jay Wolfe Toyota of West County responded

We're delighted to read your wonderful review! Providing our guests with a one-of-a-kind experience is our top priority, so we're excited to hear that we accomplished our goal. Nothing's better than hearing from happy customers! We appreciate your business, please let us know when we can be of service again!

April 07, 2017

Maintenance and new tires My service experience was wonderful! Danny ia phenomenal service rep who is so helpful by explaining all services in detail. Danny is thorough and ver More

by Dot13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny in Service
Apr 08, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the wonderful review! We are happy that we could provide you with an experience like no other. We are very proud of Danny for giving you the kind of service that shows we see our customers as #1. We will be sure to pass your kind words onto him and continue working on making sure our customers stay satisfied. We invite you back at any time. Scot Dickherber, Service Director, 636-207-3912, SDICKHERBER@JAYWOLFE.COM

April 07, 2017

Great Experience! From the moment we pulled in to the moment we drove away in our new car, everyone was extremely polite and professional. The sales team was very hone More

by Tory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Apr 07, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for the review, Tory! We're pleased to see that you had a five-star experience at our dealership. It's our top priority to ensure our customers feel welcome and respected at our dealership. We'll tell Maurice and Joseph to keep up the great work! We appreciate your business and look forward to serving you again in the future.

April 06, 2017

good service I go to the dealer only because of free oil changes. Ryan Jackson was my service writer and he was great. I have dealt with other service writers befo More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan jackson
Apr 07, 2017 -

Jay Wolfe Toyota of West County responded

Hi, Curtis! Thank you for the kind review. We're happy that Ryan provided you with exceptional customer service. We're here for you should you require any further assistance.

April 05, 2017

Great Experience! From the moment I stepped into Jay Wolfe, I was approached and given attention. I was treated with respect and fairness. First Toyota experience. Grea More

by clairebear
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
Apr 06, 2017 -

Jay Wolfe Toyota of West County responded

Hi, Claire! We're happy to see that you had a pleasant experience at our dealership with Mark. Please don't hesitate to contact us should you require any further assistance.

April 05, 2017

Great experience Mark is an excellent service advisor! He always have time to listen to the customer, make suggestions, and he's very polite. This goes a far way as f More

by samalli2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Apr 06, 2017 -

Jay Wolfe Toyota of West County responded

Thank you for your business and your review! Mark is an exceptional member of our team; we'll tell him to keep up the great work! We look forward to serving you again in the future.

April 05, 2017

Excellent I had a really great visit at the dealership.. My car was handled very well. And my son and I were treated extremely well too! More

by JasonM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 06, 2017 -

Jay Wolfe Toyota of West County responded

Hi, Jason! Thank you for taking the time to post your five-star review. We're happy to see that you and your son felt welcome at our dealership. We're here for you should you require any further assistance.

April 04, 2017

Very laid back and relaxing experience I am 70 years old and have purchased at least 8 vehicles in St. Louis but have never experienced such a laid back experience with absolutely no pressu More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pardee, Bill Stringer
Apr 04, 2017 -

Jay Wolfe Toyota of West County responded

Heather, thank you for your wonderful review. It means a lot to us that you had such a great experience with us! We'll let Mark know to keep up the excellent work - we're proud of our hardworking, knowledgeable team. Please let us know if we can be of service in the future; we're here for you!

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