
Jay Wolfe Toyota of West County
Ballwin, MO

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Fast with attention to detail Although I didn't have a scheduled appointment, the service team at Jay Wolfe Toyota handled my service needs. Both my planned & unexpected service n Although I didn't have a scheduled appointment, the service team at Jay Wolfe Toyota handled my service needs. Both my planned & unexpected service needs were addressed quickly, allowing me to keep my planned schedule for the day. The service team was friendly & the waiting room is very comfortable & accommodating. More
Excellent quality I had a great experience at Jay Wolfe Toyota service. They are friendly and knowledgable. I would recommend them to anyone for what ever service they I had a great experience at Jay Wolfe Toyota service. They are friendly and knowledgable. I would recommend them to anyone for what ever service they may need. More
Great Customer Experience I worked with August to find a new Highlander . He was straightforward, knowledgeable, honest, and did not try to push the sale unlike some salesmen a I worked with August to find a new Highlander . He was straightforward, knowledgeable, honest, and did not try to push the sale unlike some salesmen at other dealerships. Overall it was a great experience. More
Great time Good negotiations and fair trade. Pleasant bistro lunch and comfortable waiting area. Even caught the Blues big Game 5 win in the process. Outstand Good negotiations and fair trade. Pleasant bistro lunch and comfortable waiting area. Even caught the Blues big Game 5 win in the process. Outstanding venue. More
Pleasant Excellent. I would send my mother to your dealership. No high pressure. Everyone was respectful. Comfortable waiting room. I felt cared for as a pe Excellent. I would send my mother to your dealership. No high pressure. Everyone was respectful. Comfortable waiting room. I felt cared for as a person. I got exactly what I wanted. More
customer service It was an overall good experience and would recommend them to other friends and family members and I do not have anything else to say It was an overall good experience and would recommend them to other friends and family members and I do not have anything else to say More
Good experience. Very efficient check in and check out.. A comfortable lounge to wait for service to be completed. Car wash was appreciated also. Always treated very w Very efficient check in and check out.. A comfortable lounge to wait for service to be completed. Car wash was appreciated also. Always treated very well here. More
Quick, personable I arrived on time at 1 p.m. and drove onto the service area where I was met and escorted to see Danny, a service adviser. He took my Recall info and t I arrived on time at 1 p.m. and drove onto the service area where I was met and escorted to see Danny, a service adviser. He took my Recall info and told me to relax (after being served a nice free lunch) in the service waiting area. I decided to look at a new 4Runner in the showroom and was greeted by Karen, a Toyota aficionado. It was a nice peaceful experience all around. More
Last of the free first 25,000 maintenance service visits. Everyone was professional and friendly. Truck was found to have a slight out of alignment issue. The representative told me that it would be $99 to co Everyone was professional and friendly. Truck was found to have a slight out of alignment issue. The representative told me that it would be $99 to correct it. I stated that I thought NTB did alignments with a 3 year warranty for $130, so the quote sounded high. I was informed that NTB's warranties aren't really valid. But that a coupon could be applied to lower the repair to $80.00 More
20'000 mile check-up It was free.. I had 19,000 miles on my car so it was time to take it in. They sent me an email and said it was time. It was free.. I had 19,000 miles on my car so it was time to take it in. They sent me an email and said it was time. More