Jay Wolfe Toyota of West County

Good Service / Waiting Experience Overall a great, friendly experience. While waiting for my car...the waiting area had complimentary breakfast and lunch and massage chairs. Everyone w Overall a great, friendly experience. While waiting for my car...the waiting area had complimentary breakfast and lunch and massage chairs. Everyone was friendly and the experience was worth the wait. More

15000 maintenence Fast friendly service by all (including the person in the waiting area). in a strainge way, i kind of look forward to the next visit Fast friendly service by all (including the person in the waiting area). in a strainge way, i kind of look forward to the next visit More

Customer oriented and professional Worked with us to get the fulfill our predetermine vehicle specifications at a very competitive price.. All Wolfe representatives were customer orien Worked with us to get the fulfill our predetermine vehicle specifications at a very competitive price.. All Wolfe representatives were customer oriented and very professional. Purchasing a car from Wolfe was a very positive experience. More

Great Expereince I am always impressed by Mark. He knows us as people and shows care and concern for our family. I truly appreciate his attention to details and his ge I am always impressed by Mark. He knows us as people and shows care and concern for our family. I truly appreciate his attention to details and his genuine love of his work. He remembers things we discussed months ago and he always recommends what services we need out genuine concern to make sure our cars are safe and will last long. Thank you, Mark!!! More

My first service experience at Jay Wolfe Toyota I got lucky on a Saturday morning walk in visit to get a tire fixed. I was very impressed with the professionalism of everyone I encountered and how q I got lucky on a Saturday morning walk in visit to get a tire fixed. I was very impressed with the professionalism of everyone I encountered and how quickly everyone worked. Waiting in the cafe is like sitting in a Starbuck's. Every car service should take a lesson from Jay Wolfe. Not only did they fix the tire, they washed and vacuumed the car and even set my clock to the right time! More

Great experience Visit was made enjoyable. Food was good need to make local newspaper more accessible. Cafe staff was very friendly and helpful. Coffee was good. Good. Visit was made enjoyable. Food was good need to make local newspaper more accessible. Cafe staff was very friendly and helpful. Coffee was good. Good. More

Unexpected, refreshing, Should be a model No one rushed us as we got out of the car. We were approached with a hello, a smile, and an introduction on both visits. Jason Talked to "all" of us No one rushed us as we got out of the car. We were approached with a hello, a smile, and an introduction on both visits. Jason Talked to "all" of us. My 20 year old daughter was buying her first car and all conversation started with her, no third person talking to mom and dad. She needed to feel important and was. Next visit was with Robert as Jason was getting married. Congrats Jason. Same service. My daughter was the focus. We never felt pressured or got the line "what is it going to take to get you in a new car today." My daughter loves her new Camry. Management should be proud of Jason and Robert. One more thing, all of your staff made eye contact and greeted us if they were not with someone else. You can't teach customer service like that. Jason is what brought us back and Robert picking up where he left off is why we purchased from Jay Wolfe. 5 star service. More

Treated with respect. We were treated with respect, the negotiated price was where we thought it would be. The sales person was terrific, did not pressure us. Jay Wolfe h We were treated with respect, the negotiated price was where we thought it would be. The sales person was terrific, did not pressure us. Jay Wolfe has to remember that it costs money to get customers to come into the dealership. Also, these customers come the a dealership maybe once every 3 or more years to spend a lot of money which makes it a scary thing to do. The sales people, on the other hand negotiate and sell vehicles many times a day. Our experience exceeded expectations until we did the financing: the salesperson quoted 1.9% at the time of the sale but when we came to pick up the vehicle it was 3.5%. We fought with the finance guy and he finally found a local lend or 1.99% which was close enough. Next time we will get the financing rate in writing. We will come back to Jay Wolfe first when looking to buy a vehicle in the future. More

Super service We received great service with a friendly staff.The turnround time was very quick even though parts needed to be ordered. We are very happy with our e We received great service with a friendly staff.The turnround time was very quick even though parts needed to be ordered. We are very happy with our experience. More

I just bought a used car This is the best dealership in town I love the service they have the best deals on cars Excellent customer service And i am in love with my new This is the best dealership in town I love the service they have the best deals on cars Excellent customer service And i am in love with my new used car lol More