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Jay Wolfe Toyota of West County

Ballwin, MO

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rated
4,066 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,066 reviews

September 25, 2020

Greeted immediately, work performed in a thorough and timely manner, price is always reasonable, and the best customer waiting area in the business. Jay Wolfe is a great experience. More

by Tommy Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Sep 26, 2020 -

Jay Wolfe Toyota of West County responded

Tommy, Thank you for sharing your review! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

September 23, 2020

We came in at the end of the day and both our sales person and finance person were extremely accommodating. It was certainly the least painful car buying experience I have ever had. More

by pmurphy314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Will
Sep 24, 2020 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that our team members were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

September 23, 2020

Skip our sales guy was great. No pressure and made getting the deal done easy as we didn’t have to waste time on the usual games the sales teams play in the negotiation process. Would consider going b More

by Stefanchkautovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gilbert
Sep 24, 2020 -

Jay Wolfe Toyota of West County responded

Stefan, Thank you for sharing your feedback about Skip's exceptional service! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

September 23, 2020

Alec went above and beyond to help me. I was unable to pick up my car with 3 young kids at home. He dropped it off! More

by marissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec
Sep 23, 2020 -

Jay Wolfe Toyota of West County responded

Marissa, we appreciate your review and your business! We’re delighted to hear that Alec was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

September 19, 2020

Skip is a great salesman. I highly recommend seeing him when you want to buy a new car. Great customer service and a very friendly guy! More

by Apfitzinger08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip, Billy Morton
Sep 20, 2020 -

Jay Wolfe Toyota of West County responded

Thank you so much for your feedback! Skip and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2020

Dropped our Toyota Sienna for 10,000 mile oil change and tire rotation. Got finished quickly and efficiently as usual. Staff is always friendly and courteous. More

by Bill and Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Sep 20, 2020 -

Jay Wolfe Toyota of West County responded

Hi Bill and Rosie, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2020

It’s close to my home. It’s very clean. They have free WiFi. And we got a service package when we purchased our car, so we don’t pay for routine maintenance when we go there. More

by knight907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Sep 18, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for leaving us a great review! It was a pleasure to work with you. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

September 17, 2020

We were well pleased with our car buying experience at Jay Wolfe. We drove over 100 miles to Jay Wolfe, found the vehicle we were looking for and completed the purchase in one afternoon. More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Baxley; Omar E., David Diebold
Sep 17, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your vehicle!

September 16, 2020

Dealership handled the recall and oil change/tire rotation with efficiency. They took my vehicle in ahead of time and had me on my way in no time. No issues. More

by yamrt180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Sep 16, 2020 -

Jay Wolfe Toyota of West County responded

Hello - Glad you're happy with the way we do business here. Hope you're satisfied with your recall and oil change/tire rotation! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

September 15, 2020

My day was going badly due to problems with my dog's health, then I discovered the problem with my low tire pressure, They fixed the problem fast, competently and reliably. I will return. More

by jody.rotermund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Sep 15, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your five-star review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

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