Jay Wolfe Toyota of West County

Recall Repair...Again This was my third time in for the same recall repair on my vehicle, I know this issue has nothing to do with this dealership or employees, yet is on T This was my third time in for the same recall repair on my vehicle, I know this issue has nothing to do with this dealership or employees, yet is on Toyota. That being said, Brandon always makes having to deal with this issue a lot less stressful than it otherwise could be. He is also very helpful in planning other repairs for the near future. More

Excellent service and courteous staff Personalized service center, makes you feel welcome. Lounge area is clean and offers a nice snack while you wait. They were quick and my car was clea Personalized service center, makes you feel welcome. Lounge area is clean and offers a nice snack while you wait. They were quick and my car was clean when I got it back. More

Tires and the once over Brandon Pocost is awesome :-) I trust him with everything...he knows cars and very easy to work with...thank you!!! Couldn't be happier. When I leave Brandon Pocost is awesome :-) I trust him with everything...he knows cars and very easy to work with...thank you!!! Couldn't be happier. When I leave after service my car feels like brand new...you all rock! More

Always great service This service center is top notch and it's the only location I go to even though it is not the closest center to my home. Will continue to come back. This service center is top notch and it's the only location I go to even though it is not the closest center to my home. Will continue to come back. More

New car purchase Salesperson was patient and went out of his way to work with us. I would buy again from Jay Wolfe and Eric Poe and recommend. Salesperson was patient and went out of his way to work with us. I would buy again from Jay Wolfe and Eric Poe and recommend. More

Discrimination at the Service Desk When I took my car in for a recall, everything went well, the service was fast and employees very friendly and helpful. After they finished the work, When I took my car in for a recall, everything went well, the service was fast and employees very friendly and helpful. After they finished the work, they told me (a female college student) there were several things wrong with my vehicle and the cost to fix them would total to about $2000. Since they were so friendly, I trusted them, but my dad suggested I get a second opinion. Luckily I did, because the other mechanic said there was nothing wrong at all, and I had nothing to worry about. If you decide you come in for service, please get a second opinion, it could save you $2000. Or you could save yourself some time and just go somewhere else. More

Fast and Easy I was greeted right when I arrived and the service was quick. Cafe is a excellent amenity the will keep me coming back for a long time. I was greeted right when I arrived and the service was quick. Cafe is a excellent amenity the will keep me coming back for a long time. More

Response to an unscheduled requirement Mark provided his usual friendly analysis and response to an unscheduled but important maintenance requirement as well as the routine maintenance that Mark provided his usual friendly analysis and response to an unscheduled but important maintenance requirement as well as the routine maintenance that had been scheduled. His help and the work done is appreciated. The loan Corolla was also fun to drive for a few miles. A GOOD SERVICE CENTER.//mhw More

Great experience Quick service, fair price, courteous employees Love the lounge. Would choose over other centers because of the lounge. Don't mind waiting there at all Quick service, fair price, courteous employees Love the lounge. Would choose over other centers because of the lounge. Don't mind waiting there at all. More

Too expensive I think over $200 to change the oil and a couple of air filters is outrageous. Based on the bill it looks like they are unable to change the air filt I think over $200 to change the oil and a couple of air filters is outrageous. Based on the bill it looks like they are unable to change the air filters while changing the oil. Either that or I have been double billed for the time. Either way I will find somewhere else for my routine maintenance. Also the fan for the cabin is now making an audible sound at low speed, sounds like it is running against something. It did not so that before they changed the cabin air filter. And, finally for aa $200 maintenance visit they couldn't even wash my vehicle. They only bright part of the entire visit was the helpfulness of the ladies in the bistro. More