
Jay Wolfe Toyota of West County
Ballwin, MO

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Great Service My CC was broken down for a long time and Jay Wolfe exchanged a new CC on my card and did some other related work. They even rent a car for me for two My CC was broken down for a long time and Jay Wolfe exchanged a new CC on my card and did some other related work. They even rent a car for me for two days since I would be living without my car when it is under fixing. The staff are always very friendly and helpful. Big plus for their service and my car ran excellently for almost 4 months! I wrote this in the beginning of October and got my car fixed by the end of June. More
Higlander Great easy shopping trip. Had instock what we were exactly looking for. Left happy. Will recommend to our family and friends. See you again when we a Great easy shopping trip. Had instock what we were exactly looking for. Left happy. Will recommend to our family and friends. See you again when we are ready for another new car More
Opinion changed Maurice is EXCELLENT I had a bad experiance in the past and was reluctant to go back. The salesman, Maurice did the right thing. He acknowledged their struggles in the pa I had a bad experiance in the past and was reluctant to go back. The salesman, Maurice did the right thing. He acknowledged their struggles in the past and stated it was his, "mission to change my perception and create a positve experience". Maurice was personable, respectful, , prompt, polite and most importantly: knowledgeable. He knew service intervals, car history, specifications, towing capacities etc. I consider myself a well researched car geek and was impressed with his knowledge of features options, towing capacities, horsepower and tourque as well as the infotainment system. By the end of the sale I felt like Maurice was advocating for me for the best possible price with his manager during the negotiation phase and I was not haggleing with him. I received a fair deal. I felt (and researched) that I received the appropriate amount for my trade and the best deal the dealership could give me on a fantastic, hard to find vehicle. I was impressed with every step of the transaction, was served dinner in the lunge, received a full tank of gas and was not pressured in anyway shape or form during the entire process. I brought my 72 year old mother with me and Maurice was respectful and attentive to her which is impressive and just good form. Nice job Jay Wolfe. More
Excellent Service Mark Hurt is always pleasant and a fun person to work with when I visit the service department. He is very courteous and always smiles. Mark Hurt is always pleasant and a fun person to work with when I visit the service department. He is very courteous and always smiles. More
VIP. Car wash I brought my Highlander in for a VIP car wash. The service person came to the car right away & it went off for its wash. The car was clean in about 4 I brought my Highlander in for a VIP car wash. The service person came to the car right away & it went off for its wash. The car was clean in about 40 minutes, they did a good job, & brought it in the service bay for me to drive home. More
Fantastic service! The Service department is always helpful and courteous whenever I bring my car in. I feel confident in the work they do on my Scion xB. The Service department is always helpful and courteous whenever I bring my car in. I feel confident in the work they do on my Scion xB. More
Excellent A great visit. Our needs and request for a blue car with all wheel drive were met. Everyone was helpful and kind There was no high pressure to take A great visit. Our needs and request for a blue car with all wheel drive were met. Everyone was helpful and kind There was no high pressure to take something we did not want More
The best car sale that I have ever experienced! Eric Poe was our sales person. Many a dealership should take lessons from this young man in regards to his overall professionalism as well as his wa Eric Poe was our sales person. Many a dealership should take lessons from this young man in regards to his overall professionalism as well as his warm and friendly manner with any customer that should come in contact with him! What a refreshing way in which to deal with purchasing a new (or used) vehicle!!! More
Oil Change Timely service - comfortable waiting area, the service person said it take about an hour and they were correct. I was able to watch the news and have Timely service - comfortable waiting area, the service person said it take about an hour and they were correct. I was able to watch the news and have a cup of coffee. More
Oil change and tire rotation . Quick service. Informative and courteous service advisor. Pleasant atmosphere. Nice idea of courtesy snacks and drinks.Clean and tidy waiting area and Quick service. Informative and courteous service advisor. Pleasant atmosphere. Nice idea of courtesy snacks and drinks.Clean and tidy waiting area and service entrance. I was very impressed. More