
Jay Wolfe Toyota of West County
Ballwin, MO

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Very efficient. While I waited I had a sandwich & coffee. Very comfortable. The 75,000 mile checkup and oil change was done in about 90 minutes, which was OK. While I waited I had a sandwich & coffee. Very comfortable. The 75,000 mile checkup and oil change was done in about 90 minutes, which was OK. More
Great Dealership & Salesperson Until a few weeks ago, we had never even heard of Jay Wolfe Toyota. If you're like us and aren't familiar with this dealership, you are missing out. Until a few weeks ago, we had never even heard of Jay Wolfe Toyota. If you're like us and aren't familiar with this dealership, you are missing out. We were impressed from the moment we walked through the door. The staff is friendly, and the showroom is quite impressive. The waiting area and the bistro complete with sandwiches, drinks, cookies and other foodstuff are unbelievable. Never saw a bistro in a dealership before. Our salesperson Maurice Bembry was phenomenal. He's very knowledgeable and professional, but NOT at all high-pressure. We bought a car from Maurice, and a few days later we returned to the dealership. Maurice met us at the front door and even had our car washed for us. Now, that's service. Thank you, Maurice and Jay Wolfe Toyota. More
10K Service My scheduled service was done on time, while I waited in the Bistro lounge. The work was completed quickly and efficiently and at the quoted price. P My scheduled service was done on time, while I waited in the Bistro lounge. The work was completed quickly and efficiently and at the quoted price. Plus they ran my truck through the wash before returning it. Nice. More
Used car purchase Really appreciate the assistance. I did not anticipate being in the market for a car and had some travel planned. You were very patient as I worked Really appreciate the assistance. I did not anticipate being in the market for a car and had some travel planned. You were very patient as I worked to get it all together. More
Excellent Service Hearing news of unexpected car repairs is never easy because of the unexpected associated costs. However, I was grateful the mechanic spotted the prob Hearing news of unexpected car repairs is never easy because of the unexpected associated costs. However, I was grateful the mechanic spotted the problem because it would have lead to greater problems down the road had it gone unnoticed. Ron explained the problem, the cost involved, how long the repairs would take, was understanding of the fact I wasn't able to wait there, and offered a rental car free of charge. My opinion, Jay Wolfe's Team goes above and beyond in servicing and pleasing their customers. More
Great Brought it in for a part replacement under warranty and fixed a recall item. Got the job done. Nice facility, comfortable seating, hot grill and oth Brought it in for a part replacement under warranty and fixed a recall item. Got the job done. Nice facility, comfortable seating, hot grill and other food and drink while waiting. Car wash is always nice. More
New Car Purchase After speaking on the phone with Maurice Bembry in sales, I visited the showroom, met Maurice, and bought a new car all in the same day. Maurice was After speaking on the phone with Maurice Bembry in sales, I visited the showroom, met Maurice, and bought a new car all in the same day. Maurice was friendly, accommodating, knowledgeable, and made the car buying experience a pleasant experience. I have recommended the dealership and Maurice to my friends that will be needing a car in the near future. More
Nice, friendly, clean environment Bill Bennett, my service advisor was so helpful. He scheduled an appointment immediately after I told him of my concerns about my Toyota, which I bou Bill Bennett, my service advisor was so helpful. He scheduled an appointment immediately after I told him of my concerns about my Toyota, which I bought from you and always had serviced at your dealership. This was after a secretary at 636-207-3900 said I would have to wait for an appointment or go somewhere else. More
August Recker-The Wonderful August is the best sales person there. He always is available for questions and he gets us and talks to us about our options in the depth that we woul August is the best sales person there. He always is available for questions and he gets us and talks to us about our options in the depth that we would like. He has made our buying experience easy and enjoyable. I also really love their bistro. The Michelle's make the best smoothies and are always nice to talk to. August and The Michelle's make buying a car an enjoyable experience. Lastly our finance agent was timely courteous and easy to understand. I am extremely satisfied with the service we received here! More
A positive experience Mark Pardee was wonderful to work with. Super helpful and answered all of my questions. I would buy a car from him again, and will recommend him and J Mark Pardee was wonderful to work with. Super helpful and answered all of my questions. I would buy a car from him again, and will recommend him and Jay Wolfe Toyota to my friends. Thanks, Mark! More