Jay Wolfe Toyota of West County

Great experience at Jay Wolfe We enjoyed dealing with your sales specialist, Matt Carroll, who is a great representative of your company. After meeting Matt, I was going to do my b We enjoyed dealing with your sales specialist, Matt Carroll, who is a great representative of your company. After meeting Matt, I was going to do my best to purchase a car from him. After some research on the Internet and several car magazines, I had convinced myself I would purchase the XLE model, but after working with Matt, he convinced me to purchase the Limited model which I did. Mike, the floor manager, Bill in finance and the girls in your bistro are first-class. I will definitely recommend your dealership to our friends. Thanks for a great experience. Since my car is new, I have not had the opportunity to use your service department, but I trust it will measure up to the other departments. More

Pleasant car buying experience We came to a jay Wolfe because they were the Costco dealership, the price offered was fair and the negotiation was easy, no real "Hard Sell". Cody was We came to a jay Wolfe because they were the Costco dealership, the price offered was fair and the negotiation was easy, no real "Hard Sell". Cody was helpful and kept us informed through the entire process. Having owned a Prius before, I knew what I wanted and what I would pay. It was nice to have snacks available as the process took 4 hours. More

Buying a new car Tim was great! He made the experience fun! The only problem of the day was the wait for the finance department. Need more people working in the financ Tim was great! He made the experience fun! The only problem of the day was the wait for the finance department. Need more people working in the finance department. More

I love these guys! I love being treated like a person. These are some of the nicest people I've ever dealt with in all my experiences with car dealers. I love being treated like a person. These are some of the nicest people I've ever dealt with in all my experiences with car dealers. More

Good Experanice Got the car for a price lower than other dealers and was not pressured to buy. Also, pressure and sales tactics to purchase add-ons like extended warr Got the car for a price lower than other dealers and was not pressured to buy. Also, pressure and sales tactics to purchase add-ons like extended warranty and paint sealant was not too bad. More

Fast and complete. I went into the service area and was greeted by a tech. He confirmed my appointment, did some paperwork, showed me where the coffee and waiting area I went into the service area and was greeted by a tech. He confirmed my appointment, did some paperwork, showed me where the coffee and waiting area were. One hour later he came to the waiting area to get me. He explained some answers to questions I had and showed me where the car was waiting. The car had been washed , vacuumed and serviced. During my wait I had coffee and bagel with cream cheese. I read the sports page, watched a little news and solved the suduko. The rest of the day was waiting for me. More

a learning experience Waiting time was shorter than expected. Brandon P. was very helpful--checking to see if the car was still under warranty. Ole'! It was--for furthe Waiting time was shorter than expected. Brandon P. was very helpful--checking to see if the car was still under warranty. Ole'! It was--for further repair next week. More

2007 Camry LE strut replacment and air induction maintenance I have driven the car for a couple days since the struts replacement (145, 000 miles) have have noticed a huge difference in the handling of the vehic I have driven the car for a couple days since the struts replacement (145, 000 miles) have have noticed a huge difference in the handling of the vehicle. My only minor complaint is that no one explained to me how much I was going to be charged for a rental vehicle (I could have taken your shuttle for six hours billing work; I live 1 1/2 miles away.) I assumed that the dealership was providing me with a loaner/demo (Getting ready to buy a new car?) for a few hours. I have also noticed that the dealership now charges for the "environmental" disposal of old parts (struts.) I have never seen this line item before at any other dealerships or shops where i have had work done. More

Enjoyable Service Visit I was greeted as I walked in the service area by Brandon. He took my information then asked me to go to waiting area & have some breakfast. I enjoyed I was greeted as I walked in the service area by Brandon. He took my information then asked me to go to waiting area & have some breakfast. I enjoyed a Bagel & Cream Cheese served by Suzanne who greeted me right away & asked my name and what I would like to eat and drink. I had a very short wait for my car to get Oil & Filter change & Tire Rotation. My car was returned to me cleaned & ready to go. More

Excellent visit Your staff is superb. I was helped by Brandon in service. He's friendly, knowledgeable, and very professional. In the café, I was greeted by Michel Your staff is superb. I was helped by Brandon in service. He's friendly, knowledgeable, and very professional. In the café, I was greeted by Michelle F. She remembered by name and is delightful. She bustled abound during my 2 hour visit helping everyone. These folks were good hires, and you're lucky to have them. More