
Jay Wolfe Toyota of West County
Ballwin, MO

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Experience was good. But. The overall buying experience was good. Britney was the sales person. The only suggestion is to speed up the buying process. Talking to other buyers w The overall buying experience was good. Britney was the sales person. The only suggestion is to speed up the buying process. Talking to other buyers waiting to conclude the sale, the wait time tales too long. More
No Surprises No waiting and no surprises is what I like in an auto service center. Jay Wolfe of West County is a place that delivers it. My service advisor, Bran No waiting and no surprises is what I like in an auto service center. Jay Wolfe of West County is a place that delivers it. My service advisor, Brandon Pocost, was polite and informed. The waiting area is superb is free eats and drinks while one waits. An hour well spent. More
Good experience, as usual. Brought vehicle in at scheduled time for checkup prior to long highway trip. Service advisor, Ron, was friendly and helpful. Work was done at the tim Brought vehicle in at scheduled time for checkup prior to long highway trip. Service advisor, Ron, was friendly and helpful. Work was done at the time promised. Only complaint is that vehicle was dripping wet when I picked it up after the complimentary wash. More
Great Buyer Experience 5 star dealership. I never felt pressured while looking at cars here. The "bistro" area was very nice and welcoming. Will definitely be coming back he 5 star dealership. I never felt pressured while looking at cars here. The "bistro" area was very nice and welcoming. Will definitely be coming back here in the future. More
My Usual Good Experience I have always found everyone to be very friendly and helpful. Service could not be better and The Bistro is certainly a luxury while waiting. I have always found everyone to be very friendly and helpful. Service could not be better and The Bistro is certainly a luxury while waiting. More
A surprise during a routine oil change In for a routine oil change/tire rotation. Was a little surprised with the technician's recommendation for $800 of "preventive" maintenance services In for a routine oil change/tire rotation. Was a little surprised with the technician's recommendation for $800 of "preventive" maintenance services. I guess they are searching for anything that will stick and hope you'll take them up on at least one extra service. Don't get me wrong, the quality of service is great, facility outstanding and personnel exceptional. More
very happy with my visit I live 45 min away from Jay Wolf Toyota and still drive in for all of my car needs/repairs. They are ALWAYS helpful and find the best price for my ser I live 45 min away from Jay Wolf Toyota and still drive in for all of my car needs/repairs. They are ALWAYS helpful and find the best price for my service. I have never had a problem with their service department. More
My wife was happy therefore I'm, Happy! Your team was fair in re-doing a repair done last year. They washed my car when they were done and were very reasonable in rotating tires. They treate Your team was fair in re-doing a repair done last year. They washed my car when they were done and were very reasonable in rotating tires. They treated my wife with respect and every time we have been in Jay Wolfe we leave happy, even if we have to pay for service and repairs. More
Best service in town Jay Wolfe has the best service in town. Qualified service advisers, nice waiting area with food and beverage, free car wash each time in for service, Jay Wolfe has the best service in town. Qualified service advisers, nice waiting area with food and beverage, free car wash each time in for service, free Wi-fi, and friendly people. More
service It took several visits but finally found out what was wrong with my car. I really enjoyed working with Scot and Matt. Scot arranged for me to have a It took several visits but finally found out what was wrong with my car. I really enjoyed working with Scot and Matt. Scot arranged for me to have a rental car while it was determined what the issue was wring with my car. I really appreciated that. Matt also took the time to adress my concerns. I really miss dealing with Matt directly. More