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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
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Showing 4,064 reviews
August 03, 2015
Service Maintenance Visit Overall my customer care representative was excellent. The only concern was the cost of my service. I had my usual oil change; fix leak in tire; ti Overall my customer care representative was excellent. The only concern was the cost of my service. I had my usual oil change; fix leak in tire; tire rotation; tire balance; and replace cabin filter. I looked up the cost of the filter online and is was 1/4 of the cost charged at the dealership. Mark did all that he could to help me with the expense. He went above and beyond to accomodate me and make sure I was taken care of. Although the service was more expensive than I had planned for, because of Mark and his execellent service, I will return. More
by Shalonda
Employees Worked With
Mark Hurt
August 02, 2015
Professional Jay Wolfe Toyota always does a great job servicing my car. Their Oil changes are reasonable & Brandon was super nice, Thanks for your hard work. Jay Wolfe Toyota always does a great job servicing my car. Their Oil changes are reasonable & Brandon was super nice, Thanks for your hard work. More
by Cheryl Realtor
Employees Worked With
Brandon Pocost
August 02, 2015
Great friendly sevice. Very attentive got help right when I pulled up to the lot. We where looking into a used Camry that we saw on the internet for a reasonable price. They Very attentive got help right when I pulled up to the lot. We where looking into a used Camry that we saw on the internet for a reasonable price. They are great for used cars with close to blue book, and internet comparative pricing, so we had a great deal. More
by Veninga, Brandon789
Employees Worked With
August Recker
August 02, 2015
Service of Highlander Everyone I spoke with was friendly and knowledgeable. I would recommend this dealership to anyone who owns a Toyota. Even though they were very busy Everyone I spoke with was friendly and knowledgeable. I would recommend this dealership to anyone who owns a Toyota. Even though they were very busy, I felt like they made an effort to get to know me on a personal level. More
by emhmu03
Employees Worked With
Bill Bennett
August 01, 2015
friendly This was my second time there they fixed my car's problem and most importantly didn't try and sell me anything unnecessary. Both times the service I r This was my second time there they fixed my car's problem and most importantly didn't try and sell me anything unnecessary. Both times the service I received was fast and friendly. I’ll be going back whenever my car needs to be serviced again! More
by tp123
Employees Worked With
Brandon Pocost
August 01, 2015
Great service Great place to take your vehicle to be serviced. All the advisors are helpful and kind. They really make you feel welcome. Brandon services my vehicle Great place to take your vehicle to be serviced. All the advisors are helpful and kind. They really make you feel welcome. Brandon services my vehicle and he is wonderful. More
by macprogirly
Employees Worked With
Brandon Pocost
August 01, 2015
Helpful The sales process was fine - met all my needs. My salesperson was helpful - he gave exactly what I was looking for and answered all my questions. Ho The sales process was fine - met all my needs. My salesperson was helpful - he gave exactly what I was looking for and answered all my questions. However, once we picked the vehicle we had to wait forever for the business/finance manager to finalize the paperwork. The dealership closed at 9:00pm. We did not meet with the person to do the paperwork until almost 10:00pm and then were rushed through everything because it was so late. That was disappointing. More
by Ruthee
Employees Worked With
I think that is the finance person. The concierge in the Bistro and the receptionist were very pleasan., Rexanne Davis, Steve LaFrance, Tyler Stevens
August 01, 2015
Just like usual, a quality service experience. Everything is always organized so well, staff is friendly and accommodating, the waiting room is excellent for passing the waiting time very pleasantl Everything is always organized so well, staff is friendly and accommodating, the waiting room is excellent for passing the waiting time very pleasantly - all in all a positive experience. More
by foofie
Employees Worked With
Brandon Pocost
August 01, 2015
Great experience, car was done very quickly Overall, great experience car was done quickly washed and pulled up to front for me. My service advisor explained the services I would receive and we Overall, great experience car was done quickly washed and pulled up to front for me. My service advisor explained the services I would receive and went over them again when I picked up my vehicle. More
by jeniset4
Employees Worked With
Bill Bennett
August 01, 2015
MY NEW SCION tC Ever walk into a car dealership and feel like Royalty? Neither did we until we visited Jay Wolfe Toyota/Scion. (And, no I do not work for them ... no Ever walk into a car dealership and feel like Royalty? Neither did we until we visited Jay Wolfe Toyota/Scion. (And, no I do not work for them ... nor do I know anyone who does). In fact, until exactly a week ago today, I didn't know they existed. Wife and I have spent a month shopping for a new car. Last Saturday on our way home we drove by Wolfe Toyota. Near closing and we had been looking at Scions so we drove around back and found some 20 plus rows of new cars. We drove up and down the aisles and an orange and black 2-tone Scion tC really caught my eye. Called the following Monday and spoke with a Brittany. Scheduled a test drive for that afternoon. Between 2 test drives and four hours of Brittany's time, I was still a bit undecided. Through all of this Brittany was incredibly professional, polite and friendly. Never a second of the "hard sell." Went home to think about it. Wednesday morning Brittany called us to see what it would take to get us into the tC. We talked a bit and made arrangements to meet her that afternoon. We got there early and discovered a waiting room for customers with a fully functioning bistro with a breakfast and lunch menu! We had turkey paninis for lunch ... good enough to order at a restaurant. Brittany had the paperwork ready. After the signatures we did a "walk-around" and found a few blemishes. We had soft drinks in the bistro while waiting and are now the very happy owners of a Scion tC Edition 9.0 (number 1,747 out of 2,000). From the first time we walked through the door to the last time we walked out, we were made to feel like we were the most important people in that building. Absolutely the single most enjoyable auto buying experience of my life. Given the longevity of Toyota's (and by association, Scions), my wife and are customers of Jay Wolfe Toyota and Brittany Noss for life. More
by trouble1943
Employees Worked With
Brittany Noss
