
Jay Wolfe Toyota of West County
Ballwin, MO

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My Service Appointment My service appointment went very well. Dennis Michael made sure the work was down in a timely manner, and that I received the discounts he promised m My service appointment went very well. Dennis Michael made sure the work was down in a timely manner, and that I received the discounts he promised me. Also, I enjoyed having a complimentary lunch at the bistro which is located at the dealership. More
Fast and friendly I really appreciated how the staff took care of each other and customers who weren't their regulars. It helped my experience getting in and out in a t I really appreciated how the staff took care of each other and customers who weren't their regulars. It helped my experience getting in and out in a timely manner much smoother. More
Purchase Experience This is my first experience with Jay Wolfe. I'd recommend them to anyone considering a new car. The model I wanted is currently in short supply and th This is my first experience with Jay Wolfe. I'd recommend them to anyone considering a new car. The model I wanted is currently in short supply and they worked with me for several days to find the right model at a reasonable price. The sales person Brad Coblentz was always available, even on a day off; and the sales manager Dave Diebold worked hard to find the car through local dealers, non-local dealers and the factory until the Highlander to match my needs was located. Great service, great deal, and a top notch facility! More
Great Service Visit Dennis was very professional and thorough; explained each item they were addressing. Waiting is great, Melissa served up coffee, yogurt, and bagels. Dennis was very professional and thorough; explained each item they were addressing. Waiting is great, Melissa served up coffee, yogurt, and bagels. With the Wi-Fi, I was able to get much work done while waiting. Service seems to always take longer than they say so make sure to bring stuff to do. More
Warranty work This trip to the Toyota dealer for my Camry went well and the work was completed in a timely fashion. I specifically asked them not to wash my car be This trip to the Toyota dealer for my Camry went well and the work was completed in a timely fashion. I specifically asked them not to wash my car because in the past I have found all of the "extra" services they provide take a very long time to complete. The people I dealt wth were professional and nice and I have no doubts as to the quality of their work. More
Jay Wolfe Management Stands on their promises We came in to see Jay Wolfe the second time to see if we can make a deal and come out with another Toyota Prius. At first it was some mis communicati We came in to see Jay Wolfe the second time to see if we can make a deal and come out with another Toyota Prius. At first it was some mis communication but Jay Wolfe Management came in and resolved our issues and I was amazed at what they are willing to do to keep it fair. I know some customers are unreasonable at their requests but if you ask Jay Wolfe a reasonable and fair deal, they are willing to work really hard to get where you need to be. I am simply impress and will come back to make more deals with Jay Wolfe Toyota of West County. More
Respectful and informative All staff workers were friendly, and took time to explain findings and rationale for doing, or even in not doing work. Was treated with respect. All staff workers were friendly, and took time to explain findings and rationale for doing, or even in not doing work. Was treated with respect. More
12 month service We were met immediately by members of the service department. Employees were very personable and cordial in dealing with us. Service was completed wi We were met immediately by members of the service department. Employees were very personable and cordial in dealing with us. Service was completed within the aforementioned hour. They even washed the Tundra. While waiting, we were provided a very tasty sandwich and beverage at no cost to us. . Overall, a very pleasant experience. This is the second vehicle we have purchased at Wolfe Toyota. The service has consistently been excellent. Ken and Bev Riley More
Great and my time was valued as I waited. I have purchased two cars from Jay Wolfe and have been pleased with the service and advice on both cars. Always a friendly place that appreciates my b I have purchased two cars from Jay Wolfe and have been pleased with the service and advice on both cars. Always a friendly place that appreciates my business. More
Sanchez family My visit to dealer was related to the 2nd Maintenance Service for my Toyota Camry 2015.....awesome!!!! Ron, specialist at Service departments has b My visit to dealer was related to the 2nd Maintenance Service for my Toyota Camry 2015.....awesome!!!! Ron, specialist at Service departments has been very helpful, friendly and this is very important, we are not robots but people who always spect for a good attention but more to feel like friends. Keep it always Ron!!! More