
Jay Wolfe Toyota of West County
Ballwin, MO

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Take good care of me and respect my needs and concerns Glad to hear Matt is service manager. Good crew in the house now. They were respectful of my time requirement; answered all upcoming service needs a Glad to hear Matt is service manager. Good crew in the house now. They were respectful of my time requirement; answered all upcoming service needs and told me about costs. I really liked Brandon and am going to ask for him next time. More
Necessary Repairs I was "in and out" within an hour and a half. The type of repairs could have taken much longer. The staff always greets me with a smile. Such a won I was "in and out" within an hour and a half. The type of repairs could have taken much longer. The staff always greets me with a smile. Such a wonderful waiting area. More
State inspection Outstanding service and attention. Mike estimated a time for completion and met that time. The service team appeared knowledgeable and was courteous Outstanding service and attention. Mike estimated a time for completion and met that time. The service team appeared knowledgeable and was courteous. I plan to use Wolfe for future service. More
Oil change Jay Wolfe Toyota did a fantastic job! The staff is polite, knowledgeable and efficient. Extremely satisfied customer. I would definitely recommend Ja Jay Wolfe Toyota did a fantastic job! The staff is polite, knowledgeable and efficient. Extremely satisfied customer. I would definitely recommend Jay Wolfe Toyota to friends and family. More
Best car care I have ever received! You drive in and are immediately greeted. Very polite and attentive. Very customer focused. Then to top it all off they washed my car and fed me br You drive in and are immediately greeted. Very polite and attentive. Very customer focused. Then to top it all off they washed my car and fed me breakfast!! Where does that happen! More
Service on my mom's car Maurice and Brandon were the best in getting my mom's car inspected. This was the first trip to jay wolfe Toyota with this car and once I was at the s Maurice and Brandon were the best in getting my mom's car inspected. This was the first trip to jay wolfe Toyota with this car and once I was at the service desk - they graciously knew what to do. The wait in the bistro was relaxing! More
20,000 mile service My service person, Dennis was very informative as to what my service involved and how long I would have to wait. I was able to relax with a compliment My service person, Dennis was very informative as to what my service involved and how long I would have to wait. I was able to relax with a complimentary donut and coffee in the extremely clean customer area. The chairs were so comfortable, I fell asleep for a short time Earlier than expected, Dennis came to get me. To my surprise, my car was even run through the car wash. Excellent experience! More
Purchase and service Maurice was a gracious and honest gentleman as my husband and I went through the process of purchasing a used car for our 19 year old daughter. Mauric Maurice was a gracious and honest gentleman as my husband and I went through the process of purchasing a used car for our 19 year old daughter. Maurice was just as concerned about safety for her as we were. Thank you for an exceptional journey. More
Great experience Overall, good customer service. I felt like they understood that my time was valuable and didn't waste time with me sitting in an office looking at ca Overall, good customer service. I felt like they understood that my time was valuable and didn't waste time with me sitting in an office looking at cars online or chatting about other models I wasn't interested in. I am very happy with my purchase and thought it was a fair deal. The showroom is beautiful, and the Bistro is a very nice area to relax and have a snack while you wait. More
Dewey Excellent, this was the kind of service that I am accustomed to at Jay Wolf Toyota. Many thanks to all of the staff whom I dealt with. Brandon Pocos Excellent, this was the kind of service that I am accustomed to at Jay Wolf Toyota. Many thanks to all of the staff whom I dealt with. Brandon Pocost is always excellent and very helpful. I will go again Thanks Dewey More