Jay Wolfe Toyota of West County

Good experience, just took a little longer than we thought Billy the sales person was great. Mike the sales mgr was great. The Finance guy was great. Just need to find a way to reduce the overall time it ta Billy the sales person was great. Mike the sales mgr was great. The Finance guy was great. Just need to find a way to reduce the overall time it takes to get into the Finance Mgr's office, get the paperwork filled out, get keys in hand. Suggestion - find a way to prequalify customers in advance and store their preferences (credit rating, apr rate they qualify for, lease vs loan, extended warranties, etc...). Shorten the time in the dealership and the overall customer experience rating would change from a four star to a five star. Victor Sandhage More

Excellent job. Good customer service! Visited first time after moving to the city. It is close to my house so I decided to go there. Impressed in first visit. Overall great experience. Wil Visited first time after moving to the city. It is close to my house so I decided to go there. Impressed in first visit. Overall great experience. Will go again. More

Routine servicing and safety check Excllent--this was the kind of service that I am accustomed to at Wolf Toyota; many thanks to all of the staff whom I dealt with. . Excllent--this was the kind of service that I am accustomed to at Wolf Toyota; many thanks to all of the staff whom I dealt with. . More

Very good service Staff was there to greet me, got the vehicle into service in a timely manner, and was very courteous. They did forget some of the work Staff was there to greet me, got the vehicle into service in a timely manner, and was very courteous. They did forget some of the work More

Professional, friendly customer service Friendly customer service. Very professional. Needed a tire rotation for my car. Was able to wait in the comfortable customer lounge area. My car was Friendly customer service. Very professional. Needed a tire rotation for my car. Was able to wait in the comfortable customer lounge area. My car was ready within an hour. More

Luxcare Protection Car looked great. The Service Department was very courteous. I was promised a loaner but was none available. I was transported home after a short w Car looked great. The Service Department was very courteous. I was promised a loaner but was none available. I was transported home after a short wait. More

Extremely friendly and helpful staff I was promptly greeted by the staff upon entering the building. Staff was extremely friendly and genuinely cared about the customer. Everything went b I was promptly greeted by the staff upon entering the building. Staff was extremely friendly and genuinely cared about the customer. Everything went better than expected. Thanks again. More

Excellent customer service My service and sales experience surpassed my expectations. I have been a Jay Wolfe Toyota customer for 8 years and am now driving my second purchased My service and sales experience surpassed my expectations. I have been a Jay Wolfe Toyota customer for 8 years and am now driving my second purchased vehicle from the dealership. More

Great experience Our salesperson, Rusty Buschmann waso outstanding. He listened very carefully to what we wanted and then searched to find the right car. The search Our salesperson, Rusty Buschmann waso outstanding. He listened very carefully to what we wanted and then searched to find the right car. The search took 40 days but Rusty kept us informed thru out this time. He also did a great job delivering the car, explaining all the features and equipment. We usually hate buying cars but Rusty made it a total pleasure. The dealership was very pleasant with the cafe and delicious cookies. Thanks so much!!! More

Brandon does an outstanding Job Brandon always does an outstanding job from the initial contact to schedule the appointment to delivering the car following the maintenance. He keeps Brandon always does an outstanding job from the initial contact to schedule the appointment to delivering the car following the maintenance. He keeps the customer informed of the progress and wants to make sure you are satisfied. I give five stars to the maintenance department and to Rob Feuerbacher and his staff as well. More