Jay Wolfe Toyota of West County

My 2015 Camry This was the best experience Purchasing another Camry (# 6 I believe). Eric P was very professional and listened to our needs. He explained the proc This was the best experience Purchasing another Camry (# 6 I believe). Eric P was very professional and listened to our needs. He explained the process before we started and during to stop and explain or answer any questions we had about the car purchase. More

Friendly and fast Convenient place to drop off car. Friendly service. Women in Bistro really seemed to enjoy their job.. Even got a complementary car wash. Nice su Convenient place to drop off car. Friendly service. Women in Bistro really seemed to enjoy their job.. Even got a complementary car wash. Nice surprise. More

My Camry was finished in record time! Ron Allmeyer was my service representative. He was friendly, efficient and courteous. He explained what was going to be done and said he hoped to have Ron Allmeyer was my service representative. He was friendly, efficient and courteous. He explained what was going to be done and said he hoped to have my vehicle back to me by Wednesday--or Thursday at the very latest. He called me Monday afternoon and suggested that I have some additional work done on the Camry and I accepted his suggestion after he explained the reasons. Surprisingly, he called me on Tuesday at noon to say the Camry was ready to be picked up! Overall, the experience was stress free and efficient. More

Problems, more problems, solved. Once I was able to talk to the mechanic my problems were solved, took me 6 visits, hopefully this last one did it. Hats off to the mechanic I talked t Once I was able to talk to the mechanic my problems were solved, took me 6 visits, hopefully this last one did it. Hats off to the mechanic I talked to, he was great! More

New Car Purchase Our sales person "Sal" was very professional and worked hard to help us get the vehicle we wanted. He delivered everything "As Promised". We had good Our sales person "Sal" was very professional and worked hard to help us get the vehicle we wanted. He delivered everything "As Promised". We had good communications back & forth by phone & email which helped. We are very pleased with our purchase experience. More

Great Service Found my rattle (jack handle tool) and fixed it. Oil change and state inspections performed very quickly and professionally. I will be glad to come ba Found my rattle (jack handle tool) and fixed it. Oil change and state inspections performed very quickly and professionally. I will be glad to come back when I need service. More

Service This is the second time in 5 months that I've had to file a claim on my car and I worked with Brandon each time. It went smoothly and I appreciate it! This is the second time in 5 months that I've had to file a claim on my car and I worked with Brandon each time. It went smoothly and I appreciate it! More

service Routine service call and oil change. I had oil changed and tires toted at the visit. Visit went good, I was impressed with Pamela and the kids enjoy Routine service call and oil change. I had oil changed and tires toted at the visit. Visit went good, I was impressed with Pamela and the kids enjoyed the play area while we waited... thanks for having something the kids can do. More

Great service The main reasons I gave a 5 star rating are the professional service advisor and the cafe. The advisor gave me the estimated time of 80-90 minutes for The main reasons I gave a 5 star rating are the professional service advisor and the cafe. The advisor gave me the estimated time of 80-90 minutes for an oil change ( which is very long) and updated me during the wait. More

Outstanding Customer Service The key difference between Jay Wolfe and other dealers is the emphasize on customer service. Brittany Nott was my salesperson and she was fantastic. A The key difference between Jay Wolfe and other dealers is the emphasize on customer service. Brittany Nott was my salesperson and she was fantastic. Answered every question I had, and I had a lot of them. She even took time on her day off to respond to my email inquiries. Everything she promised, she delivered. I got a great deal on an amazing car. Sal took me on a test drive and he was very helpful as well. The finance department was very thorough even though it took quite a long time to get through the process. But, this is almost always the case at any dealer. Tyler Stevens was helping train Luke Long and they were enjoyable to work with. They both did their job well and while I didn't buy an extended warranty, they explained the warranty choices and weren't overly pushy about. The Bistro made the wait quite pleasant and I had a tasty pannini while waiting. The Floor Manager, don't recall his name, was also very pleasant and helpful. Even the young woman at the information desk, Madi (Madison) was very nice and I spent some time talking to her while I waited for the finance department to prepare the paperwork. But, the real start was Brittany Nott. She worked with me to get a fair price and provided me with everything I asked for, both via email, on the phone and in person. She is one of the best salespeople I've ever dealt with. I live just down the street from Lou Fusz Toyota and used to buy my new Toyotas from them but I bought my wife a Highlander from Jay Wolfe back in 2011 and the experience was so good I decided to give them a shot when I was ready to buy my car. They are now my Toyota dealer. Lou Fusz just can't compete for service, selection and price. More