
Jay Wolfe Toyota of West County
Ballwin, MO

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routine maintenance Work was done on time and car was clean when returned. I will return to this dealership for future work. Free lifetime tire rotation with the purcha Work was done on time and car was clean when returned. I will return to this dealership for future work. Free lifetime tire rotation with the purchase of new tires is a plus. More
Great Work The dealer really goes above and beyond for a great experience when getting my car serviced. I would go back and get my car done again. The dealer really goes above and beyond for a great experience when getting my car serviced. I would go back and get my car done again. More
Great! Fast and friendly Ron was very helpful and welcoming. This was my first car service at Jay Wolfe and I was treated with such care. Ron gave me a tour of the cafe and Ron was very helpful and welcoming. This was my first car service at Jay Wolfe and I was treated with such care. Ron gave me a tour of the cafe and showed me around before returning to his work. He also gave me an estimated wait time that ended up being very accurate. Appreciate the great service! More
Wolfe is no wolf Excellent service! I didn't feel like I was going to be devoured by a "salesman" service tech. Mark Hurtt was professional, personable and thorough. Excellent service! I didn't feel like I was going to be devoured by a "salesman" service tech. Mark Hurtt was professional, personable and thorough. He went above and beyond as did Scot the service manager. I will remember this visit and definitely come back. In fact, I scheduled another visit before I left. Thank you! More
Always Good Service Always a good experience and know my car will be repaired with professional personnel and quality products. The personnel are always friendly and co- Always a good experience and know my car will be repaired with professional personnel and quality products. The personnel are always friendly and co-operative and willing to meet my needs. The quest lounge is a great place to wait for your car. In my recent visit, it would have been too long of a wait so my service assistant, Mark Hurt, offered me a rental for the day which I thought was a great alternative to waiting 4 hours or more. Mark was most helpful and nice. Service is always explained to me before and after work is completed. I trust work being done on my Toyota. More
Top Notch Very pleased with my experience. Looked around at many dealers in West County and this one stood out from the rest. Love the car! Tim Winter did a Very pleased with my experience. Looked around at many dealers in West County and this one stood out from the rest. Love the car! Tim Winter did a great job explaining the Avalon features and strengths. More
Basic 35,000 mile maintenance. The car was ready when they said it would be. Some kind of VIP party going on, so lots of food and drink and hospitality. The car was ready when they said it would be. Some kind of VIP party going on, so lots of food and drink and hospitality. More
Very poor service I had a regular service with them which was really poor. Got multi point inspection at the end that cleared car in great condition. After a day or two I had a regular service with them which was really poor. Got multi point inspection at the end that cleared car in great condition. After a day or two I get e-mails about problems with brakes or other issues. I took it seriously so I took car immediately to shop next to my house for opinion. To my surprise they didn't find any problems. I took car to another certified Toyota dealer for a second opinion and they didn't find any issues. In addition to this, I got their "complimentary car wash" probably only two times over the last two years., not to mention that several time I found interior of car to be dirty after the service was done. More
Rapid Response Driver side Front tire was blown due to "bouncing off a curb". Tire had to be ordered and was available the next day for replacement. Alignment was al Driver side Front tire was blown due to "bouncing off a curb". Tire had to be ordered and was available the next day for replacement. Alignment was also checked and realigned. More
Great personnel I was promptly greeted by Ron, the service technician who was very attentive and helpful. We discussed preventive maintenance but I never felt pressur I was promptly greeted by Ron, the service technician who was very attentive and helpful. We discussed preventive maintenance but I never felt pressured to have unnecessary work done. More