Jay Wolfe Toyota of West County

Purchase of new car My overall experience was outstanding!!! Mike Nazemi was a great salesperson, everyone I came in contact with was very pleasant. Did not have to wait My overall experience was outstanding!!! Mike Nazemi was a great salesperson, everyone I came in contact with was very pleasant. Did not have to wait long for service (right there to greet you). More

Comfortable and Efficient In my experience the work is always done within the predicted time frame and usually much sooner. The waiting area very comfortable accommodates a lar In my experience the work is always done within the predicted time frame and usually much sooner. The waiting area very comfortable accommodates a large number of customers, and the staff is always friendly and courteous. The complimentary food and beverages are an added bonus. More

Service Advisors The Service Advisor/Sales person was very easy to work with. I feel he took good care of us when I brought the car in and in making arrangements to The Service Advisor/Sales person was very easy to work with. I feel he took good care of us when I brought the car in and in making arrangements to pick the car up. More

Memorial Day Purchase I have owned my new Highlander for just one day. But, I already know my next car purchase will take place at Jay Wolfe as well I have owned my new Highlander for just one day. But, I already know my next car purchase will take place at Jay Wolfe as well More

Waste of time Went there with a simple question. What new car do you have between this price range? After showing us three cars (a Corolla, and two Prius) we were r Went there with a simple question. What new car do you have between this price range? After showing us three cars (a Corolla, and two Prius) we were ready to leave since they didn't have nothing to offer to us. But This insistent salesman told us to wait for a couple of minutes (more like 10 minutes) the only reason that we waited was because we didn't wanted to leave like that.. oh boy how do i repent that. He came back saying that there were a Camry in our price range (we insisted in knowing the price but no, we had to see the car fist because you see, it takes you 10 minutes to get in love with a car or so he said), he took us to a funny "Find the car in the huge parking lot with a sunny 80 degrees day" game that we disliked really fast. After 10 minutes or so looking for the missing car we said that we were going inside, in our way back he appeared driving the car. Not a bad or ugly car, so we went inside to know the price, but no, first we would have to listen to all the features of that car and the warranty that toyota is so proud to offer. After another probably 10 minutes we had to raise our voice a little more to know the price to which our surprise was 3k over our price range.. we didn't know what to say since we had already lost 40 minutes or our time, when we asked if that price was inside our range he said "well no, but i thought it was" so he downed the price 1000 and told us that he would get us a better loan to cover that price. I mean.. was i looking for a car or a loan? then we realized that the "discount"was really hail damage that nobody mentioned (or were willing to anyway). When we asked to talk to the manager, he said that we wasted his time.. and we clearly saw when he spoke to the manager saying things about us. The manager wasn't any better neither, just heard what we had to say and that's is. not even an apology . So in the bottom line. Don't go to this Toyota dealer with your mind make, just go to waste a little time if you have nothing better to do since they are a box of surprises with nothing good on them. More

Great Got me in without an appointment Gave me a window of 2 hours and done within the time frame Enjoyed the lounge area and had a bit to eat Got me in without an appointment Gave me a window of 2 hours and done within the time frame Enjoyed the lounge area and had a bit to eat More

my experience with Jay Wolfe was very comfortable Jay Wolfe is customer centered. Everyone from sales to service is professional and willing to help with your customer experience. The Tyler Stevens Jay Wolfe is customer centered. Everyone from sales to service is professional and willing to help with your customer experience. The Tyler Stevens was professional and very knowledgeable. More

Brandon Rocks!!! Brandon Pocost always makes me feel important! He call me by my first name. He is professional and efficient with his work. I couldn't ask for a be Brandon Pocost always makes me feel important! He call me by my first name. He is professional and efficient with his work. I couldn't ask for a better representative for my service interests!! More

Buying my Rav4 Mike Daniels made my experience buying my first Toyaota a great one. Thanks Mike you rock! Mike Daniels made my experience buying my first Toyaota a great one. Thanks Mike you rock! More

You get what YOU want! Have it your way. They are the biggest Toyota Dealer here and so they make you the deal you want. I'm only deducting a star because it took over 4 hou Have it your way. They are the biggest Toyota Dealer here and so they make you the deal you want. I'm only deducting a star because it took over 4 hours to get what I wanted done, but I do get that they were busy with the holiday sale, the great thing is there is a complementary Bistro too. Everyone I dealt with was a cool and happy person. More