
Jay Wolfe Toyota of West County
Ballwin, MO

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Always excellent service! A wild turkey hit and shattered my windshield. Service helped me work through how the glass policy worked calling me back several times and supported A wild turkey hit and shattered my windshield. Service helped me work through how the glass policy worked calling me back several times and supported the best way to handle having the windshield replaced. Always a pleasant positive experience no matter who I work with or talk to in service. You all are a A+ team! More
Job WELL Done Brad Coblentz and Tyler Stevens are excellent on helping us on our visit at Jay Wolfe. Very friendly staff, clean facility and they offer drinks and s Brad Coblentz and Tyler Stevens are excellent on helping us on our visit at Jay Wolfe. Very friendly staff, clean facility and they offer drinks and snacks! WOW! Our experience there cannot be compared to other dealerships. Yup! I left...with a 2015 Limited 4RUNNER! Good job guys! More
Couldn't be happier !! My wife brought her car in wanting a full detail before she goes out of town. They cleaned it from top to bottom, waxed it and even recommended buffin My wife brought her car in wanting a full detail before she goes out of town. They cleaned it from top to bottom, waxed it and even recommended buffing out a bad spot on her bumper from when she bumped a pole. It can out great and barely cost anything. She couldn't be happier. More
5000 mile maintenance Wow! Made the appointment on-line in about 3 minutes. Squeaky clean service area, friendly people, breakfast, coffee, wifi - and the service was done Wow! Made the appointment on-line in about 3 minutes. Squeaky clean service area, friendly people, breakfast, coffee, wifi - and the service was done in about 40 minutes! Fantastic! Only one question: Why does Mat only have one "t" in his name? : ) Great job, JWT! More
The car buying experience was very easy, Jason Theis is an excellent sales person who respected my time and did his best to help me find the exact vehicle I was looking for. The entire proces Jason Theis is an excellent sales person who respected my time and did his best to help me find the exact vehicle I was looking for. The entire process went very smoothly. More
outstanding experience Randy Saltzman gets the seller of the year award as far as I am concerned. He could not have treated me better. I received a five star treatment fro Randy Saltzman gets the seller of the year award as far as I am concerned. He could not have treated me better. I received a five star treatment from Randy and all of the others who helped.The ladies at the lunch bar also get the five star award I cannot remember all of them by name, but they were great also.. More
Excellent All things excellent, people where nice and helpful,all area's were extremely clean.Wait time was minimum, car was cleaned before returned to me. All things excellent, people where nice and helpful,all area's were extremely clean.Wait time was minimum, car was cleaned before returned to me. More
Passenger seat sensor recall Although I had to go twice to the dealership for this sensor replacement (parts having been unavailable the first time, despite my having had an appoi Although I had to go twice to the dealership for this sensor replacement (parts having been unavailable the first time, despite my having had an appointment), the service agent Ron went beyond the usual courtesy to make my experience favorable. More
Delivered as promised I am very pleased with my purchase on May 11 2015. My new car delivered with price, apr promised over the phone without any tricks or drama. Very comp I am very pleased with my purchase on May 11 2015. My new car delivered with price, apr promised over the phone without any tricks or drama. Very competent sales team. Highly recommend this dealership. More
Service following the sale. This was a Toyota recall relating to a defective airbag sensor and equipment. The service representatives, both Brandon and Pam were so courteous, the This was a Toyota recall relating to a defective airbag sensor and equipment. The service representatives, both Brandon and Pam were so courteous, the service was done in less time than estimated by the technicians and the Bistro treat was most appreciated. This really is a very classy dealership. This is the third time we have been back (oil change and two service issues. Each time a courtesy car wash was done. Maurice Bembry was very informative when we bought this car. He has followed up with my wife(it is her car!) in a very thoughtful way. One great guy. More