Jay Wolfe Toyota of West County

5000 mile service Aaron Schneider was great to work with from setting up the appointment to completing the service in a timely professional manner. Thanks for a job wel Aaron Schneider was great to work with from setting up the appointment to completing the service in a timely professional manner. Thanks for a job well done! The service dept has a great influence on us buying our cars at Jay Wolfe. More

Recall I had a few recalls on my car that I kept putting off. It was great that Pam contacted me and with that call I was able to set up an appointment time I had a few recalls on my car that I kept putting off. It was great that Pam contacted me and with that call I was able to set up an appointment time and was given a complimentary loaner car for the day. Car was ready at time promised. The ease of the whole process was amazing. More

Great!!! Tim was great to work with. He made the entire process super easy from locating the car, to the financing, to explaining all if the fancy new options Tim was great to work with. He made the entire process super easy from locating the car, to the financing, to explaining all if the fancy new options on our car. More

had to come back for a complete fix Came in to get strange noises emanating from the engine compartment corrected. Was told that I needed a new water pump. On starting the car a second Came in to get strange noises emanating from the engine compartment corrected. Was told that I needed a new water pump. On starting the car a second time after I left the shop, the belt started squealing and I had to return 35 miles to get the repair completed by getting a new alternator. The problem was corrected as promptly as possible. I was not charged for a new belt because it was not damaged when I brought the car in the first time. I arrived before my 7 AM appointment but was not allowed to drive into the service bay. More

Very pleasant We were pleased with our experience. We felt like Mr. Saltzman listened to us and wanted us to be happy with the car and the deal we came to together We were pleased with our experience. We felt like Mr. Saltzman listened to us and wanted us to be happy with the car and the deal we came to together. We, are satisfied customers. More

Fun time I went in knowing exactly what I wanted and drove home in it a few hours later. My family had a nice place to relax and snack while I worked out the d I went in knowing exactly what I wanted and drove home in it a few hours later. My family had a nice place to relax and snack while I worked out the details so I didn't have to worry about their boredom and everything went smoothly. More

First Visit This was my first visit to the service department. I had a Great experience. Everyone I met was friendly, knew their jobs well and had great custome This was my first visit to the service department. I had a Great experience. Everyone I met was friendly, knew their jobs well and had great customer service skills. More

15000 Mile service friendly and efficient staff. great wait room. We told the work would take about 1 hr., and it was completed in under an hour. Thanks friendly and efficient staff. great wait room. We told the work would take about 1 hr., and it was completed in under an hour. Thanks More

Wonderful, as always This was the fourth regularly-scheduled maintenance stop for my 2014 Corolla. The staff and facility are spectacular. Waiting is a great experience This was the fourth regularly-scheduled maintenance stop for my 2014 Corolla. The staff and facility are spectacular. Waiting is a great experience with the full-service bistro, and the car was delivered as promised, earlier than expected, in spite of an abnormally large crowd. Unlike other places I've had service done over the years, I never dread taking my car in for service. Highly recommended. More

Sad employees Different experience, this time. I had to come back after my 5000 miles service due to a noise in one of my tires. ( It turned out to just be a hub Different experience, this time. I had to come back after my 5000 miles service due to a noise in one of my tires. ( It turned out to just be a hub cap that wasn't put on properly when they did the tire rotation). I explained the sounds to the service person and he didn't seem connected. No smile, no personal attention. (interpersonal skills). He told me to go in the waiting area and he would come and get me when they were finished. After they were finished, I started to talk to the rep next to him and then my service rep seemed to lighten up and become more friendly. Maybe an off day? More