
Jay Wolfe Toyota of West County
Ballwin, MO

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Our latest visit was for the purchase of a new Camry Hybrid Barry Brash and Randy Saltzman worked well and diligently to make the sale possible and were eminently successful. My wife, Norma, and I are very grat Barry Brash and Randy Saltzman worked well and diligently to make the sale possible and were eminently successful. My wife, Norma, and I are very grateful for their help in getting us into a new car, a 2014 Camry Hybrid. We needed the "lean release" for the loan on the car I had paid off some time ago. I was to sell it to Jay Wolfe Toyota, which we needed to do to be able to pay off a loan on our other car, a Prius V, we had purchased there 2 years ago,enabling us to afford buying the new car. I had gone home (+/- 3 miles) to find it, but failed to do so. We had to call my Credit Union to research and find it and FAX it to the dealership, which they did. That took a bit of time. We are grateful for the patience displayed by Randy and Barry for the time taken to accomplish this job. Everything is now rolling along OK and will soon be finished in a few days. Many thanks to Barry and Randy. Marshall and Norma Snedaker More
The Highlander Worth The Wait Checking out the 2014 Highlander in blizzard pearl got me hooked. I instantly knew I needed to look no further. Due to my procrastination, however, Checking out the 2014 Highlander in blizzard pearl got me hooked. I instantly knew I needed to look no further. Due to my procrastination, however, the vehicle I had been eyeing was sold. Randy Saltzman, my salesman, along with Steven Christian assured me they would get my vehicle in the blizzard pearl. During the process of finding just the right vehicle for me and my husband, Randy continued to keep in touch and reassure me that they would find one. I never felt left in the dark or like I was not a valued customer. Sure enough, I got the call last week and picked up the vehicle on Friday. It is beautiful and as I said "Worth The Wait". Thanks for all your help Randy. Great Job! More
2nd great lease experience We leased a second Sienna with this dealership. We worked with Sal Aslam on the deal and he was very informative and did not pressure us. He was als We leased a second Sienna with this dealership. We worked with Sal Aslam on the deal and he was very informative and did not pressure us. He was also very upfront and respectful of our time. Our children very much appreciated the waiting area and free snacks. More
Professional and efficient My salesman was Eric Poe. My schedule was very difficult this week but I still wanted to purchase a new Sienna. He was very accommodating and was ab My salesman was Eric Poe. My schedule was very difficult this week but I still wanted to purchase a new Sienna. He was very accommodating and was able to meet with me during the short periods of time that I had available. He was straight-forward, efficient and professional. I appreciated his knowledge about Toyotas and will recommend him to friends and co-workers. More
Great experience Eric Poe and the sales staff were very knowledgable and courteous. I feel like I got a fair price in a very nice Camry. We will be back when we are Eric Poe and the sales staff were very knowledgable and courteous. I feel like I got a fair price in a very nice Camry. We will be back when we are ready to trade in our Highlander. More
Great People to work Great service Very nice people to work with. This is my 2nd toyota and they were very nice to work with.great place and friendly atmosphere Great service Very nice people to work with. This is my 2nd toyota and they were very nice to work with.great place and friendly atmosphere More
Missing Umbrella My wife is upset because her umbrella is missing and it was in the back seat when I brought it in for service. What's the point I am not going to hea My wife is upset because her umbrella is missing and it was in the back seat when I brought it in for service. What's the point I am not going to hear from anyone at this dealership. More
Love this service center! Very nice surroundings to wait in, nice staff. A completely professional experience from beginning to end., highly recommend. Walt is an excellent Very nice surroundings to wait in, nice staff. A completely professional experience from beginning to end., highly recommend. Walt is an excellent representative for the dealership. More
Oil Change Great experience. Even got a free wash. Toyota has always given me great service. I will have the rear brakes changed at the next service as Rob su Great experience. Even got a free wash. Toyota has always given me great service. I will have the rear brakes changed at the next service as Rob suggested. Even got to see the new Toyotas in the showroom. Nice waiting area. More
service: great! Sales crew, also great! The service people are very efficient and helpful. The lounge is also very pleasant and comfortable. The sales people with whom I talked, Marie, Ba The service people are very efficient and helpful. The lounge is also very pleasant and comfortable. The sales people with whom I talked, Marie, Barry and Randy are very knowledgeable and full for great ideas which has led to a great opportunity for Norma and me. We look forward to our fourth car from Jay Wolfe. More