Jay Wolfe Toyota of West County
Ballwin, MO
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Great because everyone was helpful, answered all our questions and no one pressured us to buy a car even though we told Tanner we were going to look at 2 other vehicles. questions and no one pressured us to buy a car even though we told Tanner we were going to look at 2 other vehicles. More
Staff was very friendly. I was checked in right away. I was quoted a time of 1 1/2 hours and my vehicle was ready within that time frame. The lounge was comfortable with the added bonus of concierge servi was quoted a time of 1 1/2 hours and my vehicle was ready within that time frame. The lounge was comfortable with the added bonus of concierge service. More
First things I liked was the friendliness of Rexanna who I set an appointment with to come and see a a particular car, She was very helpful and I was able to keep in touch with her until I arrived at Jay Wo I set an appointment with to come and see a a particular car, She was very helpful and I was able to keep in touch with her until I arrived at Jay Wolfe Toyota dealership. She help me find my way there when I got lost. She was understanding and waited patiently until I arrived. She introduced me to Maurice Bembry when I arrived. She took care of my daughter who birthday it was and made her comfortable while I test drove the car and discuss business with Maurice. He greeted us with a smile. He was very nice and answered all the questions I had. He was very familiar with the cars. He walked me through the hold process. He was very patient with me and made sure I understand every document I was signing and the warranties on the car. He is excellent customer service and very patient. You can ask him any question and he will have a answer. I enjoy the atmosphere of the dealership and the representatives. They make you feel at home in the process of making a big decision. I am glad I came to Jay Wolfe Toyota and will make future purchases with the dealership. More
Julie was extremely nice and very helpful. I had an issue with my antenna that I forgot to mention two service times prior. She made sure that it was taken care of. with my antenna that I forgot to mention two service times prior. She made sure that it was taken care of. More
ALL CONCERNS THAT AFFECT THE SAFE AND EFFICIENT OPERATION OF MY VEHICLE WERE ADDRESSED AND PRICES GIVEN UPFORNT. THE VEHICLE WAS READY WHEN PROMISED AND THE SERVICE FROM STEVE WAS PERSONAL. OF MY VEHICLE WERE ADDRESSED AND PRICES GIVEN UPFORNT. THE VEHICLE WAS READY WHEN PROMISED AND THE SERVICE FROM STEVE WAS PERSONAL. More
Jason Nutt made our experience very comfortable and Jason Nutt made our experience very comfortable and explained the options very well. We were totally unfamiliar with most options and he agreed to Jason Nutt made our experience very comfortable and explained the options very well. We were totally unfamiliar with most options and he agreed to help us even after the sale which we greatly appreciated. More
Amazed by your customer service, top to bottom, and the new (?) customer waiting lounge. It is AMAZING. I had never been to your dealership before. new (?) customer waiting lounge. It is AMAZING. I had never been to your dealership before. More
A family member of ours bought a car from Jay Wolfe Toyota in February/March of this year and from what I saw, the salesperson was super nice and helpful. So we decided that for my brother first car, w Toyota in February/March of this year and from what I saw, the salesperson was super nice and helpful. So we decided that for my brother first car, we would come back to Jay Wolfe for it. I was not disappointed, we worked with Jason Nutt for the second time and everything went smoothly and the car we looked at (bought it in the end) was awesome. I'll probably come back for any future purchases. More
I have been getting service here ever since we purchasred this car and also for our other Toyoto car. And Rob has always been our service advisor of choice. We appreciate daeling with Rob. this car and also for our other Toyoto car. And Rob has always been our service advisor of choice. We appreciate daeling with Rob. More





