Jay Wolfe Toyota of West County

Seems to be developped for the satisfactory service Service seems to be Ok, but it did not finish well becasue the sticker pasted to the car's window indicating the record for the next oil change shows Service seems to be Ok, but it did not finish well becasue the sticker pasted to the car's window indicating the record for the next oil change shows the wrong mileage for the next service and the car dashboard was still said to be needed for 'the maintenance required'... More

A nice experience Kevin did a good job and got the work done in a reasonable amount of time. And he was aware of my time restraints on that day. Kevin did a good job and got the work done in a reasonable amount of time. And he was aware of my time restraints on that day. More

Not the Quality of Work I Expected Everyone was extremely friendly and I enjoyed being able to work in the Wifi lounge while my car was serviced. However, I can't help but to think tha Everyone was extremely friendly and I enjoyed being able to work in the Wifi lounge while my car was serviced. However, I can't help but to think that I was taken for $30. I brought my car in for an oil change and Safety/Emissions test. I brought it to Jay Wolfe because I thought the quality of service would be better than a smaller place. Both these services were completed satisfactory. I mentioned during check in that I was noticing low tire pressure in one of my tires and they said they would take a look and patch it up. It was reported as the back right tire, but it was actually the back left. At check out, I was told they were able to patch the tire. However, the low tire icon was still on. Why wasn't tire pressure checked to see why the light was still on? I figured they just didn't fill the tire up and put air in the tire on my own. However, a few days later, the low tire pressure light came back on. The issue had not been resolved. I believe that the wrong tire was patched (which did not have a hole), making me believe that something was done on a tire that didn't need to be done and I was charged for it. I do not have time to bring it back in, so my husband took care of the tire that actually needed patching. It's just disappointing that the quality wasn't there. I expect more from a place like Jay Wolfe and feel like they could have taken their time to figure out why the tire light was on and fix the problem, but instead didn't. More

If I got the complimentary car wash, it was not a good job. The car was still dusty/dirty and had bird droppings on it. job. The car was still dusty/dirty and had bird droppings on it. More

Sales person was awesome and knowledgeable will refer friends to him specifically not all employees were as friendly as him I would definitely re educate others on body language and other customer servic friends to him specifically not all employees were as friendly as him I would definitely re educate others on body language and other customer service skills More

I started out at twin city Toyota and the attitude of not caring to help me find the truck I wanted was so apparent I left to find it on my own. DJ approached us right away and really was so nice and helpful caring to help me find the truck I wanted was so apparent I left to find it on my own. DJ approached us right away and really was so nice and helpful as soon as we stepped onto your lot. More

Purchase of 2020 4runner Joe and Omar were awesome - made it a stress free deal. Joe had all the answers to my questions and was very familiar with the 4 runner different mode Joe and Omar were awesome - made it a stress free deal. Joe had all the answers to my questions and was very familiar with the 4 runner different models. More

Professional, no complaints. Always ask for Bill Bennett . The best! Always ask for service rep Bill Bennet. Others have not been as thorough or professional. I am in my 70s and don’t always know how to change The best! Always ask for service rep Bill Bennet. Others have not been as thorough or professional. I am in my 70s and don’t always know how to change features on the 2017 Prius. Several of my first visits the car was returned with different settings. Bill always sees that I get it back with the way things were set up when I came in. Very much appreciate him. Love the Prius by the way. More

Pam knew my husband Ron, who was a driver for Jay Wolfe and passed away in 2017. I say this because that is how I have heard of her. Ron would be pleased that I call her for any needs of the Rav 4.. Tha and passed away in 2017. I say this because that is how I have heard of her. Ron would be pleased that I call her for any needs of the Rav 4.. Thanks Pam for answering my questions patiently even though some are so stupid. Ron liked Pam and she has been kind to me ! More

Maintenance Work They only performed the work that was required. The service advisor, Tom Mitchell, explained what needed to be done and how long it would take. The They only performed the work that was required. The service advisor, Tom Mitchell, explained what needed to be done and how long it would take. The work was completed on time. More