Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
Filter Reviews by Keyword
By Type
Showing 4,064 reviews
March 04, 2020
Harold is a very nice and knowledgeable sales rep . We got the car we wanted quickly and no hassles. The upgrade on warranty was expensive so I'm hoping it is well worth it. got the car we wanted quickly and no hassles. The upgrade on warranty was expensive so I'm hoping it is well worth it. More
by Dive
Employees Worked With
Harold- 5 star
March 03, 2020
Just Fine, If I Want to Keep my Car in Top Working Order I'm happy to bring my car in for service at a Toyota dealership occasionally for the expertise. But I will never make it my regular choice while I ha I'm happy to bring my car in for service at a Toyota dealership occasionally for the expertise. But I will never make it my regular choice while I have children in school or I am working. It just takes too long. The wait room was nice, the people were all friendly and the process of dropping off the car was simple. More
by heatherhill
Employees Worked With
Bill Bennett
March 02, 2020
Danny was great. I had an issue with my inspections and em missions being expired in order to get my registration but he corrected it by getting me in immediately and I felt like they got my inspection and em missions being expired in order to get my registration but he corrected it by getting me in immediately and I felt like they got my inspection and emissions done super quickly. More
by Lizburkart3
Employees Worked With
Daniel Ruckman
March 02, 2020
Customer Service We took our leased 2018 Highlander in for the 15k service. We made the appointment online, which made it easy and convenient. The drive thru wheel ali We took our leased 2018 Highlander in for the 15k service. We made the appointment online, which made it easy and convenient. The drive thru wheel alignment system flagged a tire wear problem. They were able to correct the wheel alignment problem while we waited. The comfortable waiting area made the wait easy and the food was great. More
by Df1133
Employees Worked With
Kyle Owens
March 02, 2020
It was a wonderful visit. The salesperson, Harold, and finance, Billy, were superb and answered all questions. It was the best buying a new car that I could have ever asked for. finance, Billy, were superb and answered all questions. It was the best buying a new car that I could have ever asked for. More
by Julieweber78
Employees Worked With
Harold and Billy
February 29, 2020
Outstanding customer service from Mark Pardee. He was helpful, knowledgeable, and prompt in replying to questions. He provided answers without pressure and made the car buying experience as stress-free helpful, knowledgeable, and prompt in replying to questions. He provided answers without pressure and made the car buying experience as stress-free as possible. I would recommend him highly to anyone interested in buying a Toyota. More
by reubueno
Employees Worked With
Mark Pardee, Bill Stringer
February 28, 2020
Service by Bill was excellent. Wait time was good and is what I was told to expect from Bill. Overall exceptional service. Enjoyed a sandwich and soda while I waited from cafe. what I was told to expect from Bill. Overall exceptional service. Enjoyed a sandwich and soda while I waited from cafe. More
by Palme
Employees Worked With
Bill Bennett
February 26, 2020
Harold was great to work with. Very helpful and did not put pressure on me. The entire experience was simple and enjoyable. I walked out with exactly what I wanted. put pressure on me. The entire experience was simple and enjoyable. I walked out with exactly what I wanted. More
by brandonmyers316
Employees Worked With
Harold
February 26, 2020
No problem with the work, but was shocked later to see a mandatory “tip” of 15% total labor for shop fees. Really ridiculous to charge me $40 for some rags and paper towels. Very poor customer care in mandatory “tip” of 15% total labor for shop fees. Really ridiculous to charge me $40 for some rags and paper towels. Very poor customer care in this regard. If I bring my own roll of paper towels will this be waived next time? More
by Jeaff123
Employees Worked With
Kevin Kettinger
