Jay Wolfe Toyota of West County

Everyone was friendly, quick, and attentive. Overall I had a very pleasant experience. Would recommend to others. My family will continue to purchase from Jay Wolfe Toyota. had a very pleasant experience. Would recommend to others. My family will continue to purchase from Jay Wolfe Toyota. More

Professional and knowledgeable staff. Buying my Highlander was an efficient use of my time. I would highly recommend buying from Jay Wolfe Toyota of West County and DJ in sales. Highlander was an efficient use of my time. I would highly recommend buying from Jay Wolfe Toyota of West County and DJ in sales. More

Prompt Service Made a last minute appointment for a free oik change and tire rotation. As usual the service was performed promptly and I was in and out in less than Made a last minute appointment for a free oik change and tire rotation. As usual the service was performed promptly and I was in and out in less than an hour, More

My service advisor, William Bennett is always pleasant and provides sounds and excellent customer service. Out of the years of owning a Toyota, he’s provided the best customer service. and provides sounds and excellent customer service. Out of the years of owning a Toyota, he’s provided the best customer service. More

Everyone was very prompt and courteous. I was told that my service (oil change, tire rotation, and multi-point inspection) would take from 1 hour to 1.5 hours and the estimate was correct at 1.5 hours. Th my service (oil change, tire rotation, and multi-point inspection) would take from 1 hour to 1.5 hours and the estimate was correct at 1.5 hours. They performed a multi-point inspection but never saw the results. Maybe you don't see the results unless something is amiss. Since my vehicle is a 2019, I sure hope that nothing is wrong this soon into its life cycle. The waiting area is the best that I have ever been in so it is not very difficult to wait. More

Fast, Thorough and Friendly We've come to expect the best from Jay Wolfe Toyota. We dealt with them for years when servicing our 2005 Prius. Now we've upgraded to a new RAV4 hybr We've come to expect the best from Jay Wolfe Toyota. We dealt with them for years when servicing our 2005 Prius. Now we've upgraded to a new RAV4 hybrid and continue to receive exceptional service. More

Corolla misdiagnosis? My daughter mentioned eight weeks or so ago that her Corolla had begun making strange noises that concerned her; we believed it to be suspension relat My daughter mentioned eight weeks or so ago that her Corolla had begun making strange noises that concerned her; we believed it to be suspension related. We paid $90 to have the car checked out by your dealership; we were advised we needed new strut assemblies. I had this work done elsewhere by a VERY experienced mechanic due to the cost savings. When I brought the Corolla in last Saturday for an oil change/inspection, I mentioned to the service advisor (who had made the original diagnosis,) that the suspension noise was still there. He said I'd have to pay ANOTHER $90 fee to have the car checked out again. So, I acted on the advice I was given and the problem was not resolved after I spent $1,600; then I'm told there'd be another fee to do another diagnosis. I just don't feel that was fair. I believe your dealership should have offered to (again) thoroughly check out my daughter's car at no cost. More

Everyone was so nice and helpful when I picked up my new car! They were very patient explaining the features on the car, and answering questions once I left the lot. car! They were very patient explaining the features on the car, and answering questions once I left the lot. More

Turned out to be a great experience but....Despite me Turned out to be a great experience but.... Despite me having made a reservation online more than a week earlier AND despite receiving no less than 5 Turned out to be a great experience but.... Despite me having made a reservation online more than a week earlier AND despite receiving no less than 5 separate email/text reminders from the dealership about my impending service appointment, when I arrived, they had no record of my reservation and had to “squeeze me in” for service. More

Star Quality Service When I call Jay Wolfe Toyota every employee has a complete answer for all my questions. The Service Reps in the call When I call Jay Wolfe Toyota every employee has a complete answer for all my questions. The Service Reps in the call center and service garage always go the extra step to be helpful. More