
Jay Wolfe Toyota of West County
Ballwin, MO

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Waiting area was great, service rep was great, but took too long. Approximately 90 minutes for tire rotation, balance, alignment seemed excessive for having an appointment. Happy overall though too long. Approximately 90 minutes for tire rotation, balance, alignment seemed excessive for having an appointment. Happy overall though More
Very good. This dealership goes overboard to make the customer feel welcome and well taken care of. They are also open about recommended services. I am a retired This dealership goes overboard to make the customer feel welcome and well taken care of. They are also open about recommended services. I am a retired automotive engineer which I never disclose. I could tell if there was any manipulation. More
Was greeted promptly when I pulled in the service drive They found my reservation and I went to the waiting area and they found me when the work was finished Was told it was too cold to wash the car and br They found my reservation and I went to the waiting area and they found me when the work was finished Was told it was too cold to wash the car and bring it back when it gets warmer Very satisfied More
Knowledgeable & couteous service. We always love the relaxing furniture & the tasty food bar. We’ve came here for the last five years now & it’s just kinda nice seeing the same people getting to know th relaxing furniture & the tasty food bar. We’ve came here for the last five years now & it’s just kinda nice seeing the same people getting to know them a little bit better each visit More
Thanks for excellent service as always! Just so you know, the café was not open until like 7:30. I generally use another service provider, but I use Jay Wolfe whenever I need quick and reliable service since the café was not open until like 7:30. I generally use another service provider, but I use Jay Wolfe whenever I need quick and reliable service since there's always an appointment available. More
It was awesome! They were attentive and fast. I was able to get an appointment quickly and in my time frame. The car came back spotless and clean. They have always taken care of my car needs and I plan on c to get an appointment quickly and in my time frame. The car came back spotless and clean. They have always taken care of my car needs and I plan on coming back as long as I own this car! More
Always a pleasant experience at Jay Wolfe. People are nice and the Bistro is a nice place to wait. And the cookies aren’t bad either. nice and the Bistro is a nice place to wait. And the cookies aren’t bad either. More
Love everyone In the service department. Knowledgeable, kind and willing to explain your issues and your options. Enjoy my experience very time! Need to bring smoothies back;) the waiting room is amazing kind and willing to explain your issues and your options. Enjoy my experience very time! Need to bring smoothies back;) the waiting room is amazing as well! More
Easy Breezy First Time Car Buying Experience I have never purchased a new car and had heard nothing but warnings and things I should look out for to not be taken advantage of, when it came to buy I have never purchased a new car and had heard nothing but warnings and things I should look out for to not be taken advantage of, when it came to buying a new car and the salesmen involved - and I have to say that I did not experience any of those warnings with Jay Wolfe! Every single person I came in contact with was assuring, transparent and incredibly friendly, it was easy after visiting another Toyota dealer to return back to Jay Wolfe to purchase my car and feel confident about my decision. I worked with Darrion and he was very easy to get along with, helpful, provided me with all of the information I requested and didn't make me feel guilty for changing my mind a few times throughout the process. He bent over backwards for me, checked up on me without being pushy, worked hard to get me a great price, and is the main reason my experience was so easy! I have already referred Darrion to friends and family since my purchase only a few days ago! I also received excellent service from Mike, the Sales Manager and everyone else I had to deal with to finialize my purchase. Highly recommend Jay Wolfe, you will not regret it!!! More