Back

Jay Wolfe Toyota of West County

Ballwin, MO

not yet
rated
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

Directions

By Type

Showing 4,064 reviews

February 16, 2020

Waiting area was great, service rep was great, but took too long. Approximately 90 minutes for tire rotation, balance, alignment seemed excessive for having an appointment. Happy overall though More

by Garywilburn
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes, Kevin Kettinger
Feb 16, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback about your recent service experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your feedback and look forward to seeing you next time!

February 15, 2020

Very good. This dealership goes overboard to make the customer feel welcome and well taken care of. They are also open about recommended services. I am a retired More

by schnyder.bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
Feb 15, 2020 -

Jay Wolfe Toyota of West County responded

Bill, thank you for your amazing feedback. Exceptional customer service will always be one of our top priorities. You are always welcome to visit and enjoy our complimentary bistro, massage chairs, and other amenities; we hope to see you again soon.

February 15, 2020

Was greeted promptly when I pulled in the service drive They found my reservation and I went to the waiting area and they found me when the work was finished Was told it was too cold to wash the car and br More

by Pete4270
Recommend Dealer
Yes
Employees Worked With
Toby
Feb 16, 2020 -

Jay Wolfe Toyota of West County responded

Pete, thank you for letting us know that you enjoyed our award-winning service. We wish to offer an exceptional experience to every guest as can be seen by the many awards that we have won based on our superior customer service. Thank you for your business. Please visit again at your leisure.

February 15, 2020

Kyle was very professional and understood my issues. I needed my 25 k service too. In and out pretty quickly and everyone is always friendly. More

by Carmfieldtcr
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 15, 2020 -

Jay Wolfe Toyota of West County responded

We are always here and eager to assist you. Thank you for being a customer; you are highly valued. Your comfort and satisfaction are most important to us. This is shown by our JD Powers Dealership of excellence award. Have a great day and visit again soon.

February 14, 2020

Knowledgeable & couteous service. We always love the relaxing furniture & the tasty food bar. We’ve came here for the last five years now & it’s just kinda nice seeing the same people getting to know th More

by gdbrotherton
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Feb 14, 2020 -

Jay Wolfe Toyota of West County responded

Your loyalty is very appreciated. Thank you so much. We will always work tirelessly to make sure that you are comfortable and satisfied. This is shown by the many great awards that our team has acquired. We invite that you will visit often in the future. Have a wonderful day.

February 14, 2020

Thanks for excellent service as always! Just so you know, the café was not open until like 7:30. I generally use another service provider, but I use Jay Wolfe whenever I need quick and reliable service since More

by Sean
Recommend Dealer
Yes
Employees Worked With
Aaliyah, Maurice Bembry, Bill Bennett
Feb 15, 2020 -

Jay Wolfe Toyota of West County responded

Sean, Thank you for sharing your feedback about your excellent service appointment. Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

February 13, 2020

It was awesome! They were attentive and fast. I was able to get an appointment quickly and in my time frame. The car came back spotless and clean. They have always taken care of my car needs and I plan on c More

by Shanshan72
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Mark Hurt, April Certain, Bill Bennett, Pamela Oakes, Kevin Kettinger, Daniel Ruckman
Feb 14, 2020 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that our service team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

February 13, 2020

Always a pleasant experience at Jay Wolfe. People are nice and the Bistro is a nice place to wait. And the cookies aren’t bad either. More

by glbond
Recommend Dealer
Yes
Employees Worked With
Bistro employees were very hospitable , Bill Bennett
Feb 14, 2020 -

Jay Wolfe Toyota of West County responded

Hi, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your purchase!

February 10, 2020

Love everyone In the service department. Knowledgeable, kind and willing to explain your issues and your options. Enjoy my experience very time! Need to bring smoothies back;) the waiting room is amazing More

by Renee
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Pamela Oakes
Feb 11, 2020 -

Jay Wolfe Toyota of West County responded

Renee, We appreciate your review and your business! We’re delighted to hear that our service team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

February 10, 2020

Easy Breezy First Time Car Buying Experience I have never purchased a new car and had heard nothing but warnings and things I should look out for to not be taken advantage of, when it came to buy More

by chelseadesignco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrion, Mike Wania
Feb 12, 2020 -

Jay Wolfe Toyota of West County responded

Chelsea, we appreciate your review and your business! Congratulations on your car! We’re delighted to hear that Darrion and Mike were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

...
48
...