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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

February 08, 2020

I had an easy and good experience buying a car from Jay Wolfe. All of the staff were very polite and helped me out during the process. Would recommend. More

by Lizburkart3
Recommend Dealer
Yes
Employees Worked With
Rob, Jason Theis
Feb 11, 2020 -

Jay Wolfe Toyota of West County responded

Liz, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your Purchase!

February 08, 2020

Service was top notch as always! Was able to easily move my appointment and the finished my service quickly. Will keep going here for sure! More

by kmh0277
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Feb 11, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for sharing your feedback about your service appointment! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

February 06, 2020

Recall of airbag I’m delighted at the friendliness, politeness and knowledge of Danny Ruckman. As far as I’m concerned he will be the one that I will always want for m More

by clivefromenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Feb 07, 2020 -

Jay Wolfe Toyota of West County responded

Team members like Danny are the reason that we have been awarded several prestigious awards for exceptional customer service and performance. Thank you for sharing your experience, Clive. You are always welcome to visit and enjoy the complimentary bistro, massage chairs, and other unique amenities. We truly appreciate your business.

February 05, 2020

The courtesy, hospitality and dedication to the customer and car car is extraordinary. The entire area is exceptionally quiet and clean. The customer has access to an area where he can do some work or rest. More

by CJD
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Feb 05, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your positive review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

February 05, 2020

Another day at the office Jay Wolfe Toyota of West County Service department performed outstanding service in person and on phone. This is their usually status.. so just anot More

by ITBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Feb 06, 2020 -

Jay Wolfe Toyota of West County responded

Bill, Thank you for sharing your feedback about your exceptional experience. Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

February 05, 2020

They were done in a very short time I was very pleased with their service and they completed ahead of time of what they told me. The task was completed and they were very nice. More

by Leslich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fuson, Daniel Ruckman
Feb 06, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

February 05, 2020

wheel alignment on my 4Runner I can't say enough about the staff at Jay Wolfe! They got me in quickly, they were courteous and they fixed my wheel alignment perfectly!! Thank You!! More

by brenfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Feb 06, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your positive review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

February 05, 2020

The wait was very, very long for having an appointment and it being scheduled maintenance and an oil change. Your waiting areas is fine but trying to avoid gluten and sugar.....thank you for the coffee or More

by Tammy
Recommend Dealer
No
Employees Worked With
Not sure his name
Feb 07, 2020 -

Jay Wolfe Toyota of West County responded

Tammy, Thank you for taking the time to describe your experience and wait time. We would never want to inconvenience our customers - your satisfaction is our top priority. As shown by our JD Powers Dealer of Excellence Award, we strive to provide unparalleled service - we go above and beyond for our guests! We were short-staffed for a couple of days due to some people calling in sick, but please reach out to me at your earliest convenience so we can learn more and work on making things right. We care deeply about your experience and truly value your business! We will make it up to you. Sincerely, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

February 03, 2020

Great Experience Team went above and beyond to make sure I got the car I wanted at the price I needed! Great experience overall and I would highly recommend! More

by Aclark.stl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fuson
Feb 04, 2020 -

Jay Wolfe Toyota of West County responded

Thank you for your positive review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

February 03, 2020

Had a dead battery in daughter's car My service rep, Andrew was excellent. He squeezed me in on a busy Saturday to diagnose the problem and replace the battery. I am very satisfied with More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 04, 2020 -

Jay Wolfe Toyota of West County responded

Dave, We appreciate your review and your business! We’re delighted to hear that Andrew was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

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