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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,064 reviews
May 28, 2021
Overall not a terrible buying experience, they didn't match what 2 other Toyota dealerships offered me for my trade but they had a car I wanted. There was some cosmetic flaws with the vehicle that were b match what 2 other Toyota dealerships offered me for my trade but they had a car I wanted. There was some cosmetic flaws with the vehicle that were brushed off as if it wasn’t important, but I was also left to install the license plates my self in the rain with no offer of help. I like my car so it’s was an ok experience. More
by jade1996
Employees Worked With
Jacques A Hughes II
Helpful May 28, 2021
Nice people. Sometimes forgets to look at vehicle history and suggest service already completed - like transmission and transfer case $250 each. Feel like upselling has increased. history and suggest service already completed - like transmission and transfer case $250 each. Feel like upselling has increased. More
by Kevin.sauter
Employees Worked With
Bill Bennett
May 26, 2021
Karim Aly understood the our need and made the transaction stress free. The customer service was outstanding .He was very easy to work with and we made a good deal. It was a win-win situation . transaction stress free. The customer service was outstanding .He was very easy to work with and we made a good deal. It was a win-win situation .We will refer him friends which is a great compliment a good employee can have . More
by james
Employees Worked With
Karim Aly
May 23, 2021
I visit this store regularly and I should be able to enjoy coupon prices on tyre rotation and other services. I think you guys do a good job overall. enjoy coupon prices on tyre rotation and other services. I think you guys do a good job overall. More
by kamuiru.sk
Employees Worked With
Bill Bennett
May 22, 2021
Outstanding customer service and quality workmanship. I came in to add a full sized spare to my 21 RAV4 Hybrid. Danny Ruckman walked me through the process of what I could and couldn’t do in terms of the t came in to add a full sized spare to my 21 RAV4 Hybrid. Danny Ruckman walked me through the process of what I could and couldn’t do in terms of the tire pressure monitoring system. I had to bring it back the next day to finish up some work, so I asked about having LED fog lights installed. Ordered, received and installed the next day. I came in for one thing, and left with two things crossed off my to do list for my vehicle, as well as being more knowledgeable about my RAV4! More
by Toyota Strong
Employees Worked With
Daniel Ruckman
May 21, 2021
Missing Pam Oakes, she had left for another dealership but her photo is still on this page? Is she back ? New Starter being ordered for installation.. Appreciate the service agent taking the extra step but her photo is still on this page? Is she back ? New Starter being ordered for installation.. Appreciate the service agent taking the extra step of checking my belt to clarify that the starter really needs to be changed.. More
by Rosalie
Employees Worked With
Pamela Oakes
May 20, 2021
Pleasant personnel, addressed all of our issues. repairs were a bit on the expensive side. Loaner car was clean and comfortable. My wife loves to drive it. were a bit on the expensive side. Loaner car was clean and comfortable. My wife loves to drive it. More
by cdawson612
Employees Worked With
Kevin Kettinger
May 18, 2021
Was caught by surprise with the bill.Was provided with a loaner car that I think was charged to me and I think was unnecessary but everything else was perfectly fine. loaner car that I think was charged to me and I think was unnecessary but everything else was perfectly fine. More
by Helmy
Employees Worked With
Daniel Ruckman
May 18, 2021
This dealership is always friendly and helpful. The service team is always helpful and apply any know discounts to your service being provided. I recommend this dealership to anyone contemplating the service team is always helpful and apply any know discounts to your service being provided. I recommend this dealership to anyone contemplating the purchase of a Toyota product. More
by bobg
Employees Worked With
Daniel Ruckman
