
Jay Wolfe Toyota of West County
Ballwin, MO

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Very Good My experience was as expected. But overall the staff does not seem very happy, they are almost sour when you talk to them. Plus this survey is a pai My experience was as expected. But overall the staff does not seem very happy, they are almost sour when you talk to them. Plus this survey is a pain to have to write 25 words, more words do not make a better review!!!! More
service needed and repair of broken mirror. I work with my service rep Pam and she is very receptive and gets me in and out ,with any hassle. I am satisfied with the service. I work with my service rep Pam and she is very receptive and gets me in and out ,with any hassle. I am satisfied with the service. More
Jay Wolf Service Center I got to work with Danny throughout the process of getting my fuel pump replaced and it was quite enjoyable. He was able to get me a rental car for as I got to work with Danny throughout the process of getting my fuel pump replaced and it was quite enjoyable. He was able to get me a rental car for as long as I needed with no issues. The car that I received was in great condition and was very comfortable. When I came back to get my car, I had some issues with the front end of my car and Danny went on a car ride with me to clarify what the issue was. He then was able to get the work done within a timely manner and saved me money. Great service center at Jay Wolf and high regards to Danny!! One thing to note, I wish there was more options for food in the lounge area and the service was longer. More
Very pleased I was very pleased with the gentleman in the service department who helped me. They were able to use a part from the car that had been pulled loose a I was very pleased with the gentleman in the service department who helped me. They were able to use a part from the car that had been pulled loose and saved me considerable money by not having to buy a new part. More
Received reminder in the mail which is great. Service was prompt and enjoyed coffee and oatmeal while feeding my newborn. Staff was exceptionally warm and welcoming. Most pleasant dealing I have ever had get prompt and enjoyed coffee and oatmeal while feeding my newborn. Staff was exceptionally warm and welcoming. Most pleasant dealing I have ever had getting a car serviced. So happy I purchased a toyota! More
Wouldn't go anywhere ELSE! Jay Wolfe has always and continues to be our favorite. Service is GREAT and the wait can't be beat. I actually ENJOY the wait time! Wifi hookup, Th Jay Wolfe has always and continues to be our favorite. Service is GREAT and the wait can't be beat. I actually ENJOY the wait time! Wifi hookup, The Bistro, chatting with our beloved salesman Maurice is a special treat away from the everyday grind. Keep up the good work! More
Jay Wolfe Toyota in Ballwin, MO is always a good experience, no matter how busy they are. Always friendly and informative. Great expertise. Good atmosphere for wait. Clean and inviting facility. experience, no matter how busy they are. Always friendly and informative. Great expertise. Good atmosphere for wait. Clean and inviting facility. More
Warranty work on information center The staff at Jay Wolfe has always been courteous and professional. The are willing to the extra mile to solve the issue. In my case it has been repeat The staff at Jay Wolfe has always been courteous and professional. The are willing to the extra mile to solve the issue. In my case it has been repeated, but different issues with the information/entertaiment system in my new 2019 Avalon Limited. My issues are with Toyota not Jay Wolfe. More
15,000 mile check Great service . Would do it again.Great dealership .Second purchase,would purchase another.All persons contacted very knowledgeable and treated very w Great service . Would do it again.Great dealership .Second purchase,would purchase another.All persons contacted very knowledgeable and treated very well.Service completed on time. More