Jay Wolfe Toyota of West County

Service was fine. I was just disappointed in the cafe. They have taken away most of the snacks and limiting to you to just one really! They have taken away most of the snacks and limiting to you to just one really! More

10 K service was fine. However this is the 4th time I have asked for my red leather seats to be fixed and was told there was no fix. I have escalated this to Toyota corporate and have received a case num have asked for my red leather seats to be fixed and was told there was no fix. I have escalated this to Toyota corporate and have received a case number. On my previous visit I showed my service advisor the TSB for the “instrument trim panel reflection (TSB 0129-18) and even emailed him a copy of the TSB just to be told it didn’t exist More

Service Not all the services were explained before they were performed. Filters were replaced but not explained or communicated. Further, they did not commuca Not all the services were explained before they were performed. Filters were replaced but not explained or communicated. Further, they did not commucate how long it would take to finish repair. More

Friendly, shows they care. Good at explaining their service and answering questions. Not long of a wait at all. My car was in good hands. Thank you very Much! Good at explaining their service and answering questions. Not long of a wait at all. My car was in good hands. Thank you very Much! More

Almost perfect It would have been perfect, except that some of the contents of my glove box, including items containing my personal information, were out of the glov It would have been perfect, except that some of the contents of my glove box, including items containing my personal information, were out of the glove box and lying on the seat. Why were the techs into, then emptying, my glove box? Just seemed a bit intrusive (and sloppy.) More

Jay Wolfe Toyota is professional, clean and customer friendly.. I always bring my Toyota here for service. I never feel like they are trying to push my into doing extra services. They always let me know friendly.. I always bring my Toyota here for service. I never feel like they are trying to push my into doing extra services. They always let me know what needs to be done and respect my choice of where to have the service performed. Their service waiting area cafe is clean and comfortable and the cafe staff and always friendly and helpful.. They make my having to service my vehicle a little less painful... More

Eddie was so wonderful and helped us every step of the way. We were impressed with the customer service start to finish. Eddie and Jason both stayed late to get us into our new car. Best experience buy way. We were impressed with the customer service start to finish. Eddie and Jason both stayed late to get us into our new car. Best experience buying a car and we definitely will be loyal customers. More

I was very impressed once again with your operation and how organized everyone is at this Toyota dealership. Kyle was professional and friendly. Thanks for making my experience so pleasant. how organized everyone is at this Toyota dealership. Kyle was professional and friendly. Thanks for making my experience so pleasant. More

Pleasant experience Overall a very pleasant experience; customer lounge is great; service rep got me in/out within the time stated and was not pushing other services. Overall a very pleasant experience; customer lounge is great; service rep got me in/out within the time stated and was not pushing other services. More

Without an appointment, I stopped in for some needed service and was very quickly and happily accommodated! Everyone is always very professional and friendly! Waiting area is very nice. service and was very quickly and happily accommodated! Everyone is always very professional and friendly! Waiting area is very nice. More