
Jay Wolfe Toyota of West County
Ballwin, MO

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Seemless new vehicle purchase We had not purchased a new car in over 10 years and were dreading the experience. What a pleasant surprise at Jay Wolfe! DJ and Billy were great to wo We had not purchased a new car in over 10 years and were dreading the experience. What a pleasant surprise at Jay Wolfe! DJ and Billy were great to work with and transparent end-to-end. Paperwork and vehicle were ready as promised, came in signed-off and then out for an orientation of all the features! Additional follow-up so far has also been top rate - professional and courteous. Certainly would recommend to friends or family. More
Always a pleasant experience. I love the people at Jay Wolfe Toyota. They are always nice and professional, and I trust them explicitly. I have gone to this dealership for about I love the people at Jay Wolfe Toyota. They are always nice and professional, and I trust them explicitly. I have gone to this dealership for about 15 years and have never been disappointed in their service. More
Excellent, personable staff: Cody of Service and Jeff Excellent, personable staff: Cody of Service and Jeff Dexheimer in Sales. Completed the work ahead of schedule. Our only criticism: Grease spots Excellent, personable staff: Cody of Service and Jeff Dexheimer in Sales. Completed the work ahead of schedule. Our only criticism: Grease spots on about three locations on the car. Would have greatly preferred Service had cleaned up that. More
best service agent I have ever had! This was the best service I have ever received. I will be coming back - specifically to work with Walt. He walked me through all the expenses and repa This was the best service I have ever received. I will be coming back - specifically to work with Walt. He walked me through all the expenses and repairs. I have previously STOPPED coming to this facility because I was unhappy with the service. Walt has changed this for me. I will be back to work with him. More
Fast courteous service. My 5,000 mile check-up was a fast and friendly experience. My car needed realignment which I wasn't expecting but it had to be done. We waited in th My 5,000 mile check-up was a fast and friendly experience. My car needed realignment which I wasn't expecting but it had to be done. We waited in the lounge and were treated to a complimentary hot lunch. More
Walt Is The Best of The Best I've been going here for five years and every advisor is top of the line, but Walt is superior to them all. He always make sure I understand the work I've been going here for five years and every advisor is top of the line, but Walt is superior to them all. He always make sure I understand the work that needs to be done and always works with me to make sure I am comfortable with each decision before moving forward. He never lets me down and I never feel like I am being cheated or overcharged. More
Walt took care of my concerns and was able to fix problems that previously were not addressed. He gave me a loaner when I needed to leave quickly. He showed me how each issue was addressed prior to problems that previously were not addressed. He gave me a loaner when I needed to leave quickly. He showed me how each issue was addressed prior to me leaving. More
Great over all experience Everyone at the service desk was friendly, attentive and efficient. It appeared that everyone working at the desks showed they enjoy and care about Everyone at the service desk was friendly, attentive and efficient. It appeared that everyone working at the desks showed they enjoy and care about what they do. More
Could not be happier with our experience at Jay Wolfe and with Maurice! Everything from the second we drove onto the lot, to the moment we drove away couldn't have been better. There were no high pressure sa with Maurice! Everything from the second we drove onto the lot, to the moment we drove away couldn't have been better. There were no high pressure salesmen running out onto the lot as we looked at vehicles. When we went inside, Maurice greeted us and was very knowledgeable and professional. The price, condition, mileage, features, and everything else about the car was perfect. They even filled up the gas tank for us before we left! Easy financing took less than 30 mins total, good interest rates, and they even have massage chairs for you to relax in while you wait for the paperwork to be ready. I really don't know what else you could ask for out of a dealership and out of a car salesman. Thanks again Jay Wolfe and Maurice! 10/10 would highly recommend! More
As planned Walt was nice and informative. Got recall job plus a couple of other minor things done. Nice waiting area and complimentary breakfast items. Thanks yo Walt was nice and informative. Got recall job plus a couple of other minor things done. Nice waiting area and complimentary breakfast items. Thanks you. More