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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

January 09, 2020

Pam was very helpful and efficient checking me in. The price she quoted was exactly what I paid and the wait was very reasonable. I was able to study while my car was being serviced. More

by Customer5683
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jan 10, 2020 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Pam was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

January 09, 2020

Will was great to work with as always. He communicated everything and look was very attentive to what was required on my Tacoma during this service visit More

by Rhelgeson52
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jan 10, 2020 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

January 09, 2020

Excellent experience Harold (my salesman) did a wonderful job. He went above and beyond getting the new car ready for me. He went through everything and set up my phone More

by Newcarsoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold
Jan 10, 2020 -

Jay Wolfe Toyota of West County responded

Hi, Thank you for sharing your feedback about Harold's wonderful service! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

January 09, 2020

Probably 4 1/2 stars.They could not complete the repair Probably 4 1/2 stars. They could not complete the repair in the time promised. Transportation was provided And they did call as soon as it was read More

by 1-n-onlyjoe
Recommend Dealer
Yes
Employees Worked With
Walt caswell
Jan 10, 2020 -

Jay Wolfe Toyota of West County responded

Joe, Thank you for sharing your feedback about your Service appointment! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

January 08, 2020

Replacing the windshield Pam Oakes is very helpfully set up the appointment to have my windshield replaced. The waiting room is very nice and comfortable. I would go back for More

by Carol.r.kruger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jan 09, 2020 -

Jay Wolfe Toyota of West County responded

We look forward to assisting you, Carol. Thank you for choosing us to resolve the issue with your windshield. You can always count on receiving top-notch customer service when visiting our award-winning team. See you soon.

January 08, 2020

Honest dealership. Transparent with issues and why it took longer to fix it. Got me a loaner when it took longer to finish. also got it done before end of the day. Bill is a great guy to work with. More

by irfanikh
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jan 23, 2020 -

Jay Wolfe Toyota of West County responded

You can always trust our team to keep your best interests in mind. Thank you for allowing us to properly repair your vehicle while offering you award-winning customer service. We hope that you will consider us for all of your future auto needs. Have a wonderful day and visit again soon.

January 08, 2020

First & Fabulous Experience! Harold, Mike & Omar were great! When I first came in they didn't have the vehicle I wanted. As soon as a car came available Harold contacted me to let More

by Kristie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Baxley, Omar Elsoueissi, Mike Wania
Jan 08, 2020 -

Jay Wolfe Toyota of West County responded

Kristie, thank you for taking the time to write your review and share your experiences with Harold, Mike, and Omar! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your Toyota!

January 07, 2020

Fabulous Service as Always! The men in the service department are amazing and take care of everything! Service is professional and timely. The woman behind the counter is friendl More

by Jo curran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man I don't see his picture., Brad Gilbert, Kevin Kettinger
Jan 07, 2020 -

Jay Wolfe Toyota of West County responded

Jo, We appreciate your review and your business! We’re delighted to hear that our service team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

January 07, 2020

It was great. The experience was great. Walt Caswell was great. The service was excellent. The food was good but could have been better but it was not. More

by Mike19601105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Caswell, Pamela Oakes
Jan 07, 2020 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Walt was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

January 07, 2020

Mike worked hard to get us into the car we wanted. After going back and forth several times we came to an agreement. He is very knowledgeable on the cars they sell and was a pleasure to work with More

by Mark and Becky
Recommend Dealer
Yes
Employees Worked With
Mike Nazemi, Emily Lewellen
Jan 07, 2020 -

Jay Wolfe Toyota of West County responded

Mark and Becky, Thank you for sharing your feedback about our experience with Mike! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

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