Jay Wolfe Toyota of West County

Recent Visit My service rep, Kevin K. was very knowledgeable and explained additional service needs clearly. He accepted my need to prioritize his recommendations My service rep, Kevin K. was very knowledgeable and explained additional service needs clearly. He accepted my need to prioritize his recommendations and did not try to encourage me to do more than I felt comfortable doing for my budget at this time. More

Great Customer Service Every time I bring my 4Runner in for the routine service, Pam Oakes always explains everything and goes the extra step for exceptional customer servic Every time I bring my 4Runner in for the routine service, Pam Oakes always explains everything and goes the extra step for exceptional customer service. Not only do I love this vehicle but, also the service committment Jay Wolfe has for all of their customers. Even though we've had the truck for 4 years, the sales team comes by to say hello. More

Service Machine Personable, strait forward, and an acceptable cost. I tend to lean toward a better customer services and they will receive my business in the future,. Personable, strait forward, and an acceptable cost. I tend to lean toward a better customer services and they will receive my business in the future,... perhaps even be an inroad to selling me a new car in the future. Fine example of customer care. More

Hybrid Service is Exceptional!! As a delivery and logistics company using multiple vehicles at multiple locations we have found that Jay Wolfe has the staff and the expertise to serv As a delivery and logistics company using multiple vehicles at multiple locations we have found that Jay Wolfe has the staff and the expertise to service multiple of our Toyota Prius quickly and professionally. More

Best service ever! We have been a customer of Jay Wolfe (auto purchase & service) for several years. Not only have we been extremely pleased with Toyota vehicles (all th We have been a customer of Jay Wolfe (auto purchase & service) for several years. Not only have we been extremely pleased with Toyota vehicles (all that we've owned since mid-1970's), and the Service Department at Jay Wolfe ranks at the top of our auto service experiences! And, Pam Oakes has proven to be an exceptional representative of Jay Wolfe Toyota, and the Service Department! She definitely stands-out! She differentiates Jay Wolfe from other dealerships! More

This was a very easy experience for us. Our salesman, Maurice Bembry was extremely patient, answered all our questions, and explained features of our car. Maurice Bembry was extremely patient, answered all our questions, and explained features of our car. More

Not just an oil change The staff is great but EVERY time we bring our cars in for a simple oil change we are told we need the additional "recommended" services. Change this The staff is great but EVERY time we bring our cars in for a simple oil change we are told we need the additional "recommended" services. Change this fluid or that fluid...next thing you know you are being quoted service fees of $500!! My wife asked if they were on commission and Scot Dickherber told her yes. I was quoted $89 for "battery service" . I asked what that entailed and was told "we clean the battery terminals and put on gel pads" . I replied "well I can do that myself and by the way my battery doesn't have corrosion on it" the service tech replied "yes you can do it yourself." I ended up getting other fluids changed because I don't know if they are necessary or not. I am going to look for a mechanic I trust and start using them. I have a 2017 model year car that has 86,000 miles on it. When i was checking in the service writer said "buy you have a lot of miles on this car" . I responded "Yes I do, I bought it to drive it." Pam was great and not pushy at all but the overall feeling of always feeling like you are being up-sold is not fun. More

J Wolfe service is always good. They keep you updated on what’s happening with your vehicle. I love that that took the time to figure out what was going on with my car, even when it turned out to be nothing what’s happening with your vehicle. I love that that took the time to figure out what was going on with my car, even when it turned out to be nothing. More

I’m very pleased talking with Maurice, the sales nice guy. I’m happy and thankful for what I got in this business. God speed! guy. I’m happy and thankful for what I got in this business. God speed! More

Maurice was great! We ended up buying our daughter the first car we drove. The whole process was quick and we feel like we got a great deal! This is our second car purchase at Jay Wolfe and we will defi first car we drove. The whole process was quick and we feel like we got a great deal! This is our second car purchase at Jay Wolfe and we will definitely be back. Everyone there is very professional and knowledgeable. Thank you! More