
Jay Wolfe Toyota of West County
Ballwin, MO

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Longer than normal I love Jay Wolfe, but this time the service appointment took much longer than normal. I just had an oil change, and balancing and rotation of the tir I love Jay Wolfe, but this time the service appointment took much longer than normal. I just had an oil change, and balancing and rotation of the tires. It took two hours. I typically drop in for these services and it has never taken longer than 1 hour. Love the waiting area and the snacks and beverages that are available. Service Technician Walt Caswell was friendly and professional. More
Maurice was very helpful, thank you! He’s very knowledgeable, patient, enthusiastic and kind. It was a pleasure doing business with him. Thanks so much! knowledgeable, patient, enthusiastic and kind. It was a pleasure doing business with him. Thanks so much! More
Good Service I had an appointment for service. It took longer than expected. The good part is they did the car wash, although not perfect, still i could see the st I had an appointment for service. It took longer than expected. The good part is they did the car wash, although not perfect, still i could see the streaks in the windshield and vacummed ( good vaccuming) too. The vehicle is serviced satisfactorily. It drives like new now. Overall 90% good, except 10% waiting. I hope the key fob battery lasts more than six months, until I make it to another appointment for service, the earlier one did not. I have been using my 2011 corolla keyless entry until now never changed battery and works as a champ, but this new Prius need to be changed every six months or less and end up using the key to get in and lock the car. May be they did not want to work as it was in extended warranty before. Let us see this time. More
Purchased 4Runner Dave Diebold, Maurice Bembry and Finance Manager Omar Elsoueissi are some of the most wonderful employees at Jay Wolfe. All of them worked very hard Dave Diebold, Maurice Bembry and Finance Manager Omar Elsoueissi are some of the most wonderful employees at Jay Wolfe. All of them worked very hard to make my experience an enjoyable one. In concert, they worked hard to put together a great deal at an outstanding dealership. If your in the market for a Toyota, Jay Wolfe Toyota is the place to go. Highly recommended!! More
Maurice was a pleasure to work with, he did everything he said he would. Got us the best deal on a great car, even helped with surprising my wife for Christmas! Great guy, straight shooter and extremely res said he would. Got us the best deal on a great car, even helped with surprising my wife for Christmas! Great guy, straight shooter and extremely responsive. I would definitely buy from him again! More
Great communication from the service department regarding recommended services. Service was provided in a great timeframe. Everyone was kind and courteous. I will be a returning customer. recommended services. Service was provided in a great timeframe. Everyone was kind and courteous. I will be a returning customer. More
Service writer was very professional and took care of me with the ease of some very knowledgeable in their business. Work was completed and I was on my way. Thank you! with the ease of some very knowledgeable in their business. Work was completed and I was on my way. Thank you! More
Great experience Thank you Jay Wolfe Toyota of West County for a great car buying experience. Our salesman Mark and Omar in financing were friendly, courteous and kno Thank you Jay Wolfe Toyota of West County for a great car buying experience. Our salesman Mark and Omar in financing were friendly, courteous and knowledgeable. More
Very good. They were fast polite and professional. Great service rep who really cares. William made sure my concerns were looked at and even asked for a follow up to make sure the issue was address service rep who really cares. William made sure my concerns were looked at and even asked for a follow up to make sure the issue was address More
Customer service is always great ! Pleasant employees that get me in & out as quickly as possible, and have a nice waiting area while my vehicle is being serviced. Always a great experience! that get me in & out as quickly as possible, and have a nice waiting area while my vehicle is being serviced. Always a great experience! More