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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

December 29, 2019

The Great Manager Ron Greer & Best Salesman Maurice Bembry Are Dealing The Best Services And I Recommend To All Customers To Visit The Manager Rob & Saleman Maurice Bembry Only. I am 100/ Satisfied Wit More

by Mohammed Jaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager Rob Is Excellent Person.
Dec 30, 2019 -

Jay Wolfe Toyota of West County responded

That is wonderful news, Mohammed. Rob and Maurice will enjoy knowing that you are satisfied with your visit. Please let us know if there is anything else that we can do for you. Have a great day.

December 29, 2019

Always pleasant and courteous! This is my second time at the dealership, the first was to purchase my vehicle. This was for my first scheduled maintenance. Everyone that I have deal More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Dec 30, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for letting us know that you have enjoyed your experience, Steve. We will always do what we can to make sure that your needs are met. After all, that is the main reason that we have won several awards and are the number 1 Toyota dealer in St. Louis. Let us know when you require further assistance.

December 28, 2019

My service advisor was nice and helpful. In the 15 years of owning a Toyota, he has probably been the kindest person to interact with. More

by Stevenson530
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Dec 28, 2019 -

Jay Wolfe Toyota of West County responded

Stevenson, Thank you for your positive service review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

December 28, 2019

Oil change Made an appointment with Jay Wolfe Toyota of West County service department for the oil change of my 2012 Toyota Tundra. Got a warm welcome from the More

by HG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Caswel
Dec 29, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your oil change for your truck! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 27, 2019

Fast and friendly service with no worries or concerns. Makes it easy to get in and out. I would come back again. No problems at all. More

by Dcarlson954
Recommend Dealer
Yes
Employees Worked With
Mat Steurer
Dec 27, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your positive review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

December 23, 2019

Service Advisors The team of advisors always have gone above and beyond in customer service. I had yet another instance today with Walt Caswell. I took my car in ear More

by srgchez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Caswell, Maurice Bembry, Mark Hurt, Bill Bennett, Pamela Oakes
Dec 24, 2019 -

Jay Wolfe Toyota of West County responded

Hi, Thank you for sharing your feedback about the great service experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 23, 2019

Always a prompt, courteous and informative service provider for our “fleet”of Toyota vehicles. Tom Mitchell is a pleasure to work with and would recommend Jay Wolfe to my friends and family. More

by Yardman
Recommend Dealer
Yes
Employees Worked With
Tom Mitchell
Dec 24, 2019 -

Jay Wolfe Toyota of West County responded

Yardman, We appreciate your review and your business! We’re delighted to hear that Tom Michell was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 22, 2019

Pam was attentive, was knowledgeable when I asked a question, took care of exactly what I asked for and the service was fast. Thank you, Pam. More

by Wigginsjo
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Dec 22, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Pam was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 22, 2019

Service was great. Customer service from my Service Technician was superb. I was able to get in quick and out efficiently and got the best deal. More

by brandonmyers316
Recommend Dealer
Yes
Employees Worked With
He wasn’t in the list to be chosen.
Dec 23, 2019 -

Jay Wolfe Toyota of West County responded

Wonderful! Thanks for sharing the news, Brandon. Our team will always try to be as efficient as possible. We appreciate your business and hope to see you again soon.

December 21, 2019

Very informative and gave me info on the next car I plan to Walt Caswell took care of me. He was very knowledgeable and helpful. He Answered all my questions. I would hope to get him again the next time I More

by Newcarsoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Caswell
Dec 21, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about working with Walt to shop for a vehicle! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

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