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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

December 21, 2019

Excellent service advisor and also very helpful. Thank you Appreciate the food bar. I’m a registered nurse and was on call and asked if there was any way I could get a rush oil change and they obliged More

by Kathyrngreen
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Mark Hurt, April Certain, Bill Bennett, Pamela Oakes, Kevin Kettinger, Daniel Ruckman
Dec 21, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business, Kathryn! We’re delighted to hear that our team was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 21, 2019

Had a great experience with Walt in service going over a used car that I bought from another dealer and he really helped me solve some major issues. He should be promoted, is an outstanding technically orie More

by John
Recommend Dealer
Yes
Employees Worked With
Caldwell, Walt - Service Advisor
Dec 21, 2019 -

Jay Wolfe Toyota of West County responded

You can always count on our award-winning staff to thoroughly meet your needs, John. It's one reason why we outsell all competitors of Toyota in St. Louis; we have an amazing Service Department to back our amazing Sales Team. Thank you for your truly valuable business. We look forward to your next visit.

December 19, 2019

Thank you for making this purchase so easy. Everyone anticipated any questions or concerns. Love my new car, thank you so much. Johnnie, you have a great team! More

by Lshort
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Johnnie Andrawos, Mike Nazemi
Dec 20, 2019 -

Jay Wolfe Toyota of West County responded

Congratulations on your new vehicle. Our award-winning team will be thrilled that you appreciate the experience that they offer. Their commitment to our guests' satisfaction is the reason that we are the #1 seller of Toyota in St. Louis. Be sure to inform us of any future needs that we can assist you with. We are always eager to do so.

December 18, 2019

Was met right away by DJ, he was very helpful and knowledgeable about the vehicle and purchase process making our transaction a simple pleasure. Jay Wolfe is truly a 5 star facility. More

by Dale&Sharon
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, David (DJ) Morse
Dec 18, 2019 -

Jay Wolfe Toyota of West County responded

Hi Dale and Sharon, We appreciate your review and your business! We’re delighted to hear that DJ was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 18, 2019

I had a great experience working with Walt Caswell in the service department. He was very prompt and professional getting me a warranty repair done quickly. Thank you so much for you're help. More

by joefish89
Recommend Dealer
Yes
Employees Worked With
Walt Caswell
Dec 18, 2019 -

Jay Wolfe Toyota of West County responded

Hi there, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

December 16, 2019

I had an excellent experience buying my truck. Thank you Patrick Boekman. Jay Wolfe Toyota is a dealership St. Louis should be proud to have More

by harrisong
Recommend Dealer
Yes
Employees Worked With
Patrick Borkman. Omar , Brad Coblentz, Chelsea Blaylock
Dec 16, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about working with our team to purchase your truck! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 13, 2019

Saved me $$ I miscalculated and made an appointment for an oil change before my car actually needed it. When I brought it in Walt Caswell pointed out to me that More

by MFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Caswell
Dec 14, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Walt was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 13, 2019

Great service. I like to bring my cars here for service because they care about the service. I can see people here are striving to do great jobs. This is the reaso More

by Thank You
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber, Mat Steurer, Mark Hurt, Pamela Oakes, Daniel Ruckman
Dec 13, 2019 -

Jay Wolfe Toyota of West County responded

You are very welcome. Thank you for allowing our award-winning staff to assist you. They are always eager to do so. Walter will be given your feedback. Please be sure to inform us of any future needs. Have a great day.

December 12, 2019

Great Service! I was greeted within seconds of pulling into the service garage. I was politely informed of a recommended service that was in addition to the routine More

by Cassidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from service department
Dec 12, 2019 -

Jay Wolfe Toyota of West County responded

Cassidy, thank you for allowing us to properly maintain your vehicle. It is always a pleasure to see that a guest of ours is happy. Please let us know when there is anything else that we may help you with.

December 12, 2019

I always request Pam Oakes when I bring my car in for service. She is very knowledgeable and I trust all of her recommendations. My next car will be purchased at Jay Wolfe. More

by mgoldsmith22
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Dec 13, 2019 -

Jay Wolfe Toyota of West County responded

Advisors like Pam are some of the many reasons that we are the recipient of several awards and are the number one seller of Toyotas in the St. Louis. Thank you for sharing your experience with our Service Department. You can always count on receiving exceptional customer service when visiting. Come back and see us soon.

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