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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

December 11, 2019

Pam Oakes and everyone else at your store were very professional and friendly. Also the service to my vehicle was done perfectly and in the time I was promised. Thank you. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Dec 11, 2019 -

Jay Wolfe Toyota of West County responded

Larry, We appreciate your review and your business! We’re delighted to hear that Pam was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 11, 2019

There was no presure on the sale Gary was my sales person. He was very informative and very patient. I was looking for a car that I could get in & out of easily. Billy Morton made up More

by rubydehur
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Morton, Gary Panus, Chelsea Blaylock
Dec 11, 2019 -

Jay Wolfe Toyota of West County responded

Hi there, Thank you for sharing your feedback about your shopping experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 11, 2019

Service People are friendly and helpful. The waiting area is clean and the drinks and food offered is very nice of the company to give out. More

by Paul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Dec 11, 2019 -

Jay Wolfe Toyota of West County responded

Hi Paul, Thank you for your five-star review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

December 09, 2019

Went in for 40,000 service and ended up having to get a repair done. Service rep gave me a rental to get errands done ( had a tight schedule that day) while the work was being done. Also took extra time t More

by Rita K Mueller
Recommend Dealer
Yes
Employees Worked With
Walt Caswell
Dec 09, 2019 -

Jay Wolfe Toyota of West County responded

Rita, Thank you for sharing your feedback about your service appointment and subsequent repair. Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 09, 2019

Positively responsive in every way Going into this experience I knew the features I wanted after spending much time checking Consumer Reports and the Costco Auto Buy program. Our salesp More

by karen.barney
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Y, Billy Morton, Olivia Wood
Dec 09, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Rob was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 09, 2019

service I took my car in for 130,000 service and to check out the driver side door after a deer grazed it. Tom and I could inspect the car under the lights of More

by Jim
Recommend Dealer
Yes
Employees Worked With
Tom Mitchell, Pamela Oakes
Dec 10, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Tom was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 08, 2019

I’ve never purchased a vehicle from this dealer but they have serviced my Toyota since new. In 10 plus years of service visits the Service Department has been exceptional. While it’s costs more to have your More

by Nate
Recommend Dealer
Yes
Employees Worked With
Walter Caswell
Dec 09, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your service experiences! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 06, 2019

Service Center I would recommend this Service Center. Tom Mitchell, Service Advisor listened to my reasons for service. He was friendly and provided clear, no BS exp More

by John A. Schoeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mitchell, Service Advisor
Dec 06, 2019 -

Jay Wolfe Toyota of West County responded

John, We appreciate your review and your business! We’re delighted to hear that Tom was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 06, 2019

Easy visit Danny was informative and gave several options if I wanted to add something, but did not pressure me. Explained things well and gave options. Friend More

by Charliepharre
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Dec 06, 2019 -

Jay Wolfe Toyota of West County responded

Charlie, Thank you for sharing your feedback about your experience with our service center! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 05, 2019

Good experience all around Both the salesman and finance manager were easy to work with. Nice, low-pressure experience. I would encourage other finance managers to follow th More

by crmudrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Mike Nazemi
Dec 05, 2019 -

Jay Wolfe Toyota of West County responded

Congratulations on finding a comfortable deal. We are sure that you will enjoy your new vehicle. Your kind words are very appreciated. Please consider our award-winning staff for all of your future needs.

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