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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

December 04, 2019

routine service I always receive good customer service, and my car was ready at the time they estimated. Pam does a good job explaining the necessary service. More

by onetime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Dec 05, 2019 -

Jay Wolfe Toyota of West County responded

Meeting your needs and exceeding your expectations is always our top priority. This can be seen by us receiving the JD Powers Dealership of Excellence Award and being the top seller of Toyota in St. Louis. Thank you for giving us the opportunity to earn your future business. Please do not hesitate to inform us of any future needs.

December 04, 2019

You can always count on prompt, efficient, and courteous service. It’s the reason I bring both my Toyota’s to Jay Wolfe and why My wife and I are loyal Toyota owners. More

by rick1417berron
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Dec 05, 2019 -

Jay Wolfe Toyota of West County responded

Rick, Thank you for sharing your feedback about our consummate service! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 04, 2019

Routine 80,000 service on my Tacoma The absolute best service experience possible. Pam Oakes is the best service advisor I have ever met. The quality and cleanliness of the dealership More

by kkdmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Dec 05, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Pam was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 03, 2019

prompt and friendly service Working with Pam Oakes in the Service Department is a pleasure. She is easy to deal with and honest. Of course, having the bistro there makes a possi More

by LorraineG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Dec 04, 2019 -

Jay Wolfe Toyota of West County responded

Lorraine, We appreciate your review and your business! We’re delighted to hear that Pamela was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 03, 2019

Very friendly service Gave me a great dealI will tell Very friendly service Gave me a great deal I will tell all my friends and family Definitely recommend Jay Wolfe I was very pleased it did not ta More

by Peggyfritts
Recommend Dealer
Yes
Employees Worked With
Ron/ manager , Maurice Bembry, Bill Stringer, Johnnie Andrawos, Daniel Ruckman, Chelsea Blaylock
Dec 03, 2019 -

Jay Wolfe Toyota of West County responded

Peggy, We appreciate your review and your business! We’re delighted to hear that we were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

December 03, 2019

service review Jay Wolfe Toyota did the maintenance service for my vehicle. It was easy to schedule the appointment and the service was done in an hour. They did a g More

by TS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Dec 03, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. We look forward to seeing you next time!

December 03, 2019

Great experience. Looking forward to a good partnership. Service and sales made me feel special and worked great with me. I appreciate everyone I dealt with. More

by teacher32
Recommend Dealer
Yes
Employees Worked With
Mark Hurt, Bill Bennett, Joe Fuson
Dec 03, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about purchasing a vehicle with us! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 01, 2019

Good Dealership Nice dealership with exceptional service department. Waiting area is great, staff is attentive and kind. Wifi, plugs for phones, food, drinks, TVs More

by Jeaff123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Dec 01, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about our Service Department! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

December 01, 2019

We was from out of town and some warning lights came on. Andrew was very nice got us taken care of right away! Friendly staff More

by dream catcher 1966
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 01, 2019 -

Jay Wolfe Toyota of West County responded

Efficiency and accuracy are always a top priority. Thank you for giving our team the opportunity to assist you with such an unexpected issue. Our highly-trained staff is full of experts at diagnosing and resolving any issue that is brought to them. We hope to see you again soon. Don't forget to enjoy the complimentary bistro while you visit.

December 01, 2019

Great service experience -- Thorough and professional Pam and the team found a front brake issue that was unknown to me. My Sequoia was in for recall work but their free inspection alerted me to this iss More

by Courage17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Dec 01, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Pam was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

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