
Jay Wolfe Toyota of West County
Ballwin, MO

Filter Reviews by Keyword
By Type
Showing 4,064 reviews
A car servicing. Nice and fluid experience. A few slight bumps but everything was eventually figure out and effectively taken care of. The pricing was a little high as Nice and fluid experience. A few slight bumps but everything was eventually figure out and effectively taken care of. The pricing was a little high as is normally is but everything from the free lounge to the customer service was excellent. More
Oil Change and Alignment Great price on oil change. Nice service area and customer waiting. Took longer than was told by 30 min. Overall I would recommend them for service. Great price on oil change. Nice service area and customer waiting. Took longer than was told by 30 min. Overall I would recommend them for service. More
Good Sales, the rest not impressed Bought a car from Mark Pardee. He was good, quick and easy, and exactly what I expected out of a salesman. The full court press on financing was ext Bought a car from Mark Pardee. He was good, quick and easy, and exactly what I expected out of a salesman. The full court press on financing was extremely disappointing. I secured my own financing for this reason.... I detest the car buying process after I am finished with the salesman. To say I felt completely under appreciated for BUYING YOUR CAR is an understatement. If you want to finance so bad, become a bank. After pushing the financing for the 10th time and I said it was done, the finance manager didn't say two words to me while I sat in his office signing the final paperwork. Again, I bought your car, and the back of house couldn't be less interested in my business. I assume this is the same treatment I would get from the service department so I'll have my car serviced somewhere else. More
Super prompt service. Courteous and fair in price. Patrick was a pleasure to deal with. Exceeded all my expectations about buying a new car. Will recommend those dealership to others Patrick was a pleasure to deal with. Exceeded all my expectations about buying a new car. Will recommend those dealership to others More
Vehicle purchase I am very pleased with my vehicle purchasing experience with Jay Wolfe Toyota. I identified a vehicle online. Inquired, received a prompt reply from I am very pleased with my vehicle purchasing experience with Jay Wolfe Toyota. I identified a vehicle online. Inquired, received a prompt reply from their internet sales. I was referred to the dealership, made the deal and flew to St Louis. I was picked and taken to the dealership. Met with used car sales and manager. Completed the deal and left for home within 3 hours of the plane touching down. More
Excellence My car is an 8 year old Camry Hybrid. Jay Wolfe Toyota has been and will be the only service people to work on my car. They provide excellent servic My car is an 8 year old Camry Hybrid. Jay Wolfe Toyota has been and will be the only service people to work on my car. They provide excellent service, is always clean, staff is friendly and hospitable, and the waiting room has great snacks and beverages for those who want something. Pam told me the service would take 2 1./2 hours and she was right on. I live in South County so is a trip for me to get there, but well worth it in my opinion. Would not go anywhere else. More
Quick and Professional Service I was very impressed with how quickly my car was serviced. I was also happy they asked if I would like to have my car washed (it was really dirty). Th I was very impressed with how quickly my car was serviced. I was also happy they asked if I would like to have my car washed (it was really dirty). The Bistro waiting area was a good place for me to work on my laptop and have a soda. My only criticism is that the restrooms were out of order, and the signs did not say there was an alternative location. I eventually heard someone say there were restrooms upstairs. When I went through the door to the elevator, the area was quite dirty. It would have been nice if someone had spent a little time cleaning up that area since most customers were walking through it. Overall it was a good experience. More
Salesman Joe Fuson was a pleasure to deal with My salesman, Joe, was great. He was very patient, and answered any questions I had. Also, the "Bistro" waiting lounge is a very nice touch to the deal My salesman, Joe, was great. He was very patient, and answered any questions I had. Also, the "Bistro" waiting lounge is a very nice touch to the dealership. More