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Jay Wolfe Toyota of West County
Ballwin, MO
4,065 Reviews
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Showing 4,065 reviews
November 26, 2019
Quick and Professional Service I was very impressed with how quickly my car was serviced. I was also happy they asked if I would like to have my car washed (it was really dirty). Th I was very impressed with how quickly my car was serviced. I was also happy they asked if I would like to have my car washed (it was really dirty). The Bistro waiting area was a good place for me to work on my laptop and have a soda. My only criticism is that the restrooms were out of order, and the signs did not say there was an alternative location. I eventually heard someone say there were restrooms upstairs. When I went through the door to the elevator, the area was quite dirty. It would have been nice if someone had spent a little time cleaning up that area since most customers were walking through it. Overall it was a good experience. More
by RAV-4Lover
Employees Worked With
Kevin Kettinger
November 23, 2019
great made appointment by mistake to Kansas city dealership still did oil change for us in timely manner had free lunch at bistro in dealership while wait made appointment by mistake to Kansas city dealership still did oil change for us in timely manner had free lunch at bistro in dealership while waiting good experience More
by ddettleff
Employees Worked With
Benjamin Lic, Kevin Kettinger
November 22, 2019
I’ve always had a great experience with Jay Wolfe Toyota. I will continue to purchase my vehicles here. The customer service was exceptional. I highly recommend. I will continue to purchase my vehicles here. The customer service was exceptional. I highly recommend. More
by Tammysue2
Employees Worked With
Maurice Bembry
November 22, 2019
Awesome Service Department Pam Oaks was my service agent she was very polite and efficient. She kept me posted on the status of my car several times in the 1 1/2 hours I was t Pam Oaks was my service agent she was very polite and efficient. She kept me posted on the status of my car several times in the 1 1/2 hours I was there. More
by FanJLM
Employees Worked With
Pamela Oakes
November 22, 2019
Warm and quick Just for a oil change. William greeted promptly. Waiting room is neat and warm The whole process is quick. The only issue is that the service depar Just for a oil change. William greeted promptly. Waiting room is neat and warm The whole process is quick. The only issue is that the service department entry would be confusing for first time customer. I went straight inside at the road entry but found nothing at side and back of building. A sign at road entry will be helpful. More
by Douglas_707
Employees Worked With
Bill Bennett
November 21, 2019
Oil Change Everyone from the service rep, bistro attendant, and the gentleman whom pull cars around are friendly. I always appreciate the very comfortable settin Everyone from the service rep, bistro attendant, and the gentleman whom pull cars around are friendly. I always appreciate the very comfortable setting Jay Wolf provides but it is the associates whom make it great. More
by Jeff
Employees Worked With
Kevin Kettinger
November 20, 2019
Quick oil change. Prompt service. Only problem was the car wash which left the car very spotted and I had to clean all the windows when I got home so I could see. Prompt service. Only problem was the car wash which left the car very spotted and I had to clean all the windows when I got home so I could see. More
by highmt.510
Employees Worked With
I do not recognize the person I worked with.
November 19, 2019
2 year maintenance checkup. Complimentary car wash was nice but it would have been much better if they had dried the water spots off of the mirrors. Tire balance before the disco Complimentary car wash was nice but it would have been much better if they had dried the water spots off of the mirrors. Tire balance before the discount seemed to be over priced. More
by rick_sullivan
Employees Worked With
service adviser not listed.
November 19, 2019
Buying of Toyota Camry 2019 Test drive with Mr. Aly was smooth and good introduction to the car. Purchase of the car went smoothly on Monday night with Mr. Bembry. Test drive with Mr. Aly was smooth and good introduction to the car. Purchase of the car went smoothly on Monday night with Mr. Bembry. More
by Sabrina Gorse
Employees Worked With
Maurice Bembry, Karim Aly
November 17, 2019
Simple oil change & Tire rotation It was just some routine maintenance, but it was done quickly and professionally, and hassle free! The car being worked on was purchased from them wi It was just some routine maintenance, but it was done quickly and professionally, and hassle free! The car being worked on was purchased from them with a basic service package (including free oil changes and tire rotations). They were able to pull up this info very easily with little input from me, and I was able to take advantage of the program with no hassle whatsoever. Nice! More
by music person
Employees Worked With
Daniel Ruckman
