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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

October 29, 2019

Always great service Bought my Camry there in 2009, it's up to 194,000 miles. Always great service. They know me when they see my old car. More

by jepovis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Oct 30, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your positive review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

October 29, 2019

Customer Service I would like to commend Pam Oakes for her kindness, and professionalism in dealing with her customers. A special thank you to the mechanics who have More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Oct 30, 2019 -

Jay Wolfe Toyota of West County responded

Sandra, We appreciate your review and your business! We’re delighted to hear that Pam and our team were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 29, 2019

10/21 review As always, the service staff at Jay Wolfe Toyota were very professional and friendly. And helpful. They always review what is going to be done to th More

by Carol Hale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Oct 30, 2019 -

Jay Wolfe Toyota of West County responded

Carol, Thank you for sharing your feedback about your service appointment. Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 29, 2019

Oil Change My tires lost the pressure during the service, they did NOT minimum check things. I am NOT sure what courtesy check they did, not sure how they will g More

by athmakuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did NOT remember the name
Oct 30, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to describe your experience with your recent service experience regarding your tire pressure and oil change. We would never want to inconvenience our customers - your satisfaction is our top priority. As shown by our JD Powers Dealer of Excellence Award, we strive to provide unparalleled service - we go above and beyond for our guests! Please reach out to me at your earliest convenience so we can learn more and work on making things right. We care deeply about your experience and truly value your business! Sincerely, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

October 28, 2019

Super Help I was stranded with dead battery near Manchester Rd. As always, Andrew Duncan was an efficient, helpful, polite gentleman who helped me get prompt ser More

by gdkwas99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Oct 28, 2019 -

Jay Wolfe Toyota of West County responded

We are glad that Andrew could assist you out of a frustrating situation. Thank you for your review. Our award-winning staff is always eager to help. Let us know if there is anything else that we can assist you with. Have a wonderful day.

October 26, 2019

40000 mile maintenance Andrew reviewed previous maintenance records in order to not duplicate work not needed at this interval. Recommended fall and winter service package t More

by browne,howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andrew duncan
Oct 27, 2019 -

Jay Wolfe Toyota of West County responded

Howard, Thank you for sharing your feedback about working with Andrew for any services! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 25, 2019

Great service Visited to install side footsteps and the process was very smooth from start to finish. Waiting time was exactly what I was told too. I would highly More

by Toyota fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Oct 25, 2019 -

Jay Wolfe Toyota of West County responded

Our award-winning staff members are experts at personalizing your vehicle. Thank you for giving them the opportunity. Your recommendation is highly valued. Be sure to let us know if there is anything else that we can help you with.

October 25, 2019

Toyota Service Pam Oakes is one of the best in the business!!!! She always makes the visit seamless. Fast and efficient. I could not recommend her enough! More

by tyancona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Oct 25, 2019 -

Jay Wolfe Toyota of West County responded

Pam will appreciate knowing how you feel about her services. She is one of the very reasons that we have been awarded the JD Powers Dealership of Excellence Award. We look forward to any future visits. Have a wonderful evening.

October 24, 2019

Happy camper Jacques listened to what I wanted and delivered it with a flourish. This is my third Toyota and I’m hooked for life. Why look at any other cars at any More

by Pbeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, Jacques A Hughes II
Oct 25, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback in regards to how Jacques has provided you with great service! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 24, 2019

Love Mark Hurt As usual Mark took care of my car’s needs and I knew I could trust his recommendations! I certainly don’t hate getting my car serviced when I work wi More

by Sandrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Oct 25, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Mark was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

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