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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

October 24, 2019

Dealer first rate Toyota of west county worked with me to get coverage for a very expensive warranty emissions repair. They took me home after drop off. Communication More

by ferd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew In service and all others who helped.
Oct 25, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your feedback about your warranty for your emissions repair! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 24, 2019

No better service department Pam Oakes did a superior job getting the work done on my car and ordering a piece that I need for my car. I love the Jay Wolfe family. More

by FanJLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Denny, Pamela Oakes
Oct 25, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Pam was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 24, 2019

Oil change to brakes Wolf Toyota is always a great place to get my car serviced and I recommend Mark Hurtt strongly. He's always up front and honest, and applies any coupo More

by AMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Oct 25, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate your review and your business! We’re delighted to hear that Mark was so helpful during your service experiences. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 22, 2019

Service goes above and beyond Tom Mitchell was able to clearly explain the issue I was having, and offered to help explain it to my spouse if necessary at a later time. I also cam More

by Family Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mitchell
Oct 24, 2019 -

Jay Wolfe Toyota of West County responded

Family Man, We appreciate your review and your business! We’re delighted to hear that Tom was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 22, 2019

Fast and easy Had my car in for a routine 4 point inspection and tire rotation. Was in and out in less than the quoted time. Thank you for the great service. More

by Mkrickl2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Oct 24, 2019 -

Jay Wolfe Toyota of West County responded

Mkrickl2, Thank you for sharing your feedback about your great service! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 20, 2019

New Rav 4 Everyone we worked with, especially our salesperson Jacques, treated us very well. They were courteous, patient, answered all our questions, and wer More

by andyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques A Hughes II
Oct 21, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your feedback and for taking the time to write your review. We are glad to hear that you enjoyed your experience with us. We appreciate your feedback about the wait time - we're always looking for ways to improve so we can provide the best possible service to our customers. At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience, which can be shown through our JD Powers Dealer of Excellence Award. We are the #1 seller of new Toyotas and #1 in Service in St. Louis for the past four years. If there's anything you would like to discuss further, please don't hesitate to contact me. As always, we invite you back to Jay's Bistro where we serve complimentary breakfast and lunch to all of our customers. We hope to see you again soon!

October 18, 2019

Awesome, dealership- received personalized service We have purchased numerous cars from Jay Wolfe over the years, for different family members. My experience this week was no exception to the superior More

by Cindy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Daniels, Maurice Bembry
Oct 19, 2019 -

Jay Wolfe Toyota of West County responded

Cindy, We appreciate your review and your business! We’re delighted to hear that Maurice was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 17, 2019

Very pleasant experience. Walt was excellent at handling what to was to be done on the car. Car was ready at time promised. He also had the car washed and personally treated th More

by Camry Owner x 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caswell, Walt
Oct 17, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your positive review! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

October 17, 2019

Toyota RAV4 service My service advisor was Pam Oakes. She is always so friendly and efficient. She noticed that my tags expire in November and suggested I get my emission More

by Ginurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Oct 17, 2019 -

Jay Wolfe Toyota of West County responded

Ginurse, We appreciate your review and your business! We’re delighted to hear that Pam was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 16, 2019

Oil Change Tom was very welcoming and did a great job guiding me through the service experience in a timely manner. I will be back again soon for my next servic More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mitchell
Oct 16, 2019 -

Jay Wolfe Toyota of West County responded

Hi DB, We appreciate your review and your business! We’re delighted to hear that Tom was so helpful during your service experience. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

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