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Jay Wolfe Toyota of West County

Ballwin, MO

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4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

October 15, 2019

oil change I prefer to have my oil change at the dealership because I know it will be done right.Jay Wolfe service specials my my choice of what dealership that More

by alkelw94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom,Mitchell
Oct 15, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

October 15, 2019

Excellent Service The staff at Jay Wolfe is always courteous and friendly. I am very appreciative when it comes to customer service when it is done "the right way". M More

by Carole
Recommend Dealer
Yes
Employees Worked With
Walt Caswell
Oct 15, 2019 -

Jay Wolfe Toyota of West County responded

Carole, We appreciate your review and your business! We’re delighted to hear that Walt was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 15, 2019

Great buying experience. Smoothing buying experience. Would buy from them again. I can’t wait to get my beautiful cars in two day. Thanks to everyone who helped me at Jay Wolf More

by Sv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Emily Lewellen
Oct 15, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your vehicle!

October 15, 2019

Very friendly but appointment was long Service tech was very friendly and personable. Welcoming. Waiting area is nice and food was appreciated. Only downfall was that a routine appointment More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth (concierge in waiting area), Mark Hurt
Oct 15, 2019 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 14, 2019

Purchased Toyota Highlander Gary was professional and knowledgeable while he assited me with the purchase of a 2019 Highlander. He was helpful with all questions and requests. More

by James M. Sheehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Gary Panus
Oct 14, 2019 -

Jay Wolfe Toyota of West County responded

James, We appreciate your review and your business! We’re delighted to hear that Gary was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 14, 2019

I needed a car And Maurice was so helpful and made it easy And Maurice was so helpful and made it easy to do the deal. He explained everything to me so that I could understand exactly what I was buying and I a More

by Darynhowe11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar in finance, Maurice Bembry
Oct 14, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for your positive review, Daryn! At Jay Wolfe Toyota of West County, we’re proud of providing our customers with an experience like no other. We appreciate your business and look forward to seeing you again!

October 14, 2019

Great Service by Walt Caswell Recently took my Lexus RX350 to Jay Wolfe Toyota and worked with Service Advisor Walt Caswell. Had a great experience - fast and very friendly. Took More

by Cub141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Caswell
Oct 14, 2019 -

Jay Wolfe Toyota of West County responded

Cub, We appreciate your review and your business! We’re delighted to hear that Walt Caswell was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 12, 2019

great experience. All was done as requested.very friendly people as always. Work took awhile to complete but hospitality room and workers made the time pass quickly. No More

by pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 13, 2019 -

Jay Wolfe Toyota of West County responded

Pat, thank you for sharing your feedback about your service visit! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 12, 2019

Walt provided great service to fix issue Walt Caswell has good technical knowledge. He was honest and clearly explained the issue and the resolution. He suggested better long term solution More

by Kenraj kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Caswell
Oct 13, 2019 -

Jay Wolfe Toyota of West County responded

Kenraj, We appreciate your review and your business! We’re delighted to hear that Walt was so helpful with his technical knowledge. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 12, 2019

I was professionally handled and the work done was great They were able to answer all my questions and address all my concerns. I didn't have to wait long and they kept me informed on the progress of my rep More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hurt, Daniel Ruckman
Oct 13, 2019 -

Jay Wolfe Toyota of West County responded

Greg, thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. We are always happy to provide our assistance.

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