
Jay Wolfe Toyota of West County
Ballwin, MO

Filter Reviews by Keyword
By Type
Showing 4,064 reviews
oil change I prefer to have my oil change at the dealership because I know it will be done right.Jay Wolfe service specials my my choice of what dealership that I prefer to have my oil change at the dealership because I know it will be done right.Jay Wolfe service specials my my choice of what dealership that much easier. More
Excellent Service The staff at Jay Wolfe is always courteous and friendly. I am very appreciative when it comes to customer service when it is done "the right way". M The staff at Jay Wolfe is always courteous and friendly. I am very appreciative when it comes to customer service when it is done "the right way". My vehicle, 2018 RAV4, is my pride and joy, and I like that my customer service agent, Walt Caswell, has shown himself to be both approachable and knowledgeable in answering my myriad of questions and concerns. To be honest, I am not at all Tech Savvy and Walt took the took to set up my car phone and worked with me on using and understanding the little nuances associated with it. Walt is a great asset to your company! I believe the quality of work, the friendliness of your staff and the customer service offered shows a dealership that is on the right path. More
Great buying experience. Smoothing buying experience. Would buy from them again. I can’t wait to get my beautiful cars in two day. Thanks to everyone who helped me at Jay Wolf Smoothing buying experience. Would buy from them again. I can’t wait to get my beautiful cars in two day. Thanks to everyone who helped me at Jay Wolfe Toyota! More
Very friendly but appointment was long Service tech was very friendly and personable. Welcoming. Waiting area is nice and food was appreciated. Only downfall was that a routine appointment Service tech was very friendly and personable. Welcoming. Waiting area is nice and food was appreciated. Only downfall was that a routine appointment (oil change and tire rotation) took 2 hours, which seemed very long. Concierge was very nice and provided great service. More
Purchased Toyota Highlander Gary was professional and knowledgeable while he assited me with the purchase of a 2019 Highlander. He was helpful with all questions and requests. Gary was professional and knowledgeable while he assited me with the purchase of a 2019 Highlander. He was helpful with all questions and requests. I would deal with him in the future. More
I needed a car And Maurice was so helpful and made it easy And Maurice was so helpful and made it easy to do the deal. He explained everything to me so that I could understand exactly what I was buying and I a And Maurice was so helpful and made it easy to do the deal. He explained everything to me so that I could understand exactly what I was buying and I appreciate his expertise More
Great Service by Walt Caswell Recently took my Lexus RX350 to Jay Wolfe Toyota and worked with Service Advisor Walt Caswell. Had a great experience - fast and very friendly. Took Recently took my Lexus RX350 to Jay Wolfe Toyota and worked with Service Advisor Walt Caswell. Had a great experience - fast and very friendly. Took great care of us. Would highly recommend and will definitely use for future service and recommend this dealership, and Walt, to friends and family. More
great experience. All was done as requested.very friendly people as always. Work took awhile to complete but hospitality room and workers made the time pass quickly. No All was done as requested.very friendly people as always. Work took awhile to complete but hospitality room and workers made the time pass quickly. Not certain of the name of the person at the service desk, but I believe it was Andy. Since my walking is limited, he brought paperwork to me. More
Walt provided great service to fix issue Walt Caswell has good technical knowledge. He was honest and clearly explained the issue and the resolution. He suggested better long term solution Walt Caswell has good technical knowledge. He was honest and clearly explained the issue and the resolution. He suggested better long term solution that made car safer. Finally it worked out well with safer brake work and work was done the correct way. I really appreciate Walt's assistance . More
I was professionally handled and the work done was great They were able to answer all my questions and address all my concerns. I didn't have to wait long and they kept me informed on the progress of my rep They were able to answer all my questions and address all my concerns. I didn't have to wait long and they kept me informed on the progress of my repairs. More