Back

Jay Wolfe Toyota of West County

Ballwin, MO

not yet
rated
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

Directions

By Type

Showing 4,064 reviews

October 11, 2019

Matt was helpful and very friendly Had a great experience buying our vehicle at Jay Wolfe and now a great experience with service. A+. We recommend this dealership highly! Very customer More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Steurer
Oct 12, 2019 -

Jay Wolfe Toyota of West County responded

Thank you, Mary. Matt and the rest or our highly trained staff will appreciate your amazing rating and feedback. Your needs and best interests will always be kept in mind. This is why we have been given so many prestigious awards. We look forward to meeting all of your future needs.

October 10, 2019

Went to dealer to look/possilbly purchase a vehicle. Friendly, showed me auto, test drove, as expected, all went very well. Do you need anything to drink? Bottle of water, coffee. It was a good and re More

by Brain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Morton, Joe Fuson
Oct 11, 2019 -

Jay Wolfe Toyota of West County responded

Brian, We appreciate your review and your business! We’re delighted to hear that Joe and Billy were so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 10, 2019

Not sure. 2nd time in for maintenance leaving me questioning if the work was actually done. Service people out front are very nice, professional, helpful and responsive. In the shop you don’t More

by MikalC
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Daniel Ruckman
Oct 11, 2019 -

Jay Wolfe Toyota of West County responded

Hello Mikal, Our highly trained staff are always honest and as accurate as possible and that is one of the main reasons we are number one in St. Louis. We wouldn't have received the JD Powers Dealership of Excellence Award if not. I can assure you that the work they say was performed has been. We would like to get your information so we can contact you and address your concerns. Or please reach out to me when you have a moment so that we may discuss your experience. Best regards, Sincerely, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

October 09, 2019

As an older individual, this was my first time to independently buy a vehicle. I appreciated how professionally the entire staff responded to my concerns and questions. Not once was I made to feel mi More

by Currguru
Recommend Dealer
Yes
Employees Worked With
Eddie Elking -5 Stars, Billy Morton
Oct 09, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your vehicle!

October 09, 2019

Repair not successful On 10/8 had both HID low beam headlight units replaced, almost $500 before tax, left dealer at about 2pm, by 7:30 last night the driver's side headlig More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Oct 16, 2019 -

Jay Wolfe Toyota of West County responded

Hi Kent, Thank you for your review and for taking the time to share your thoughts about your recent service experience in regards to your headlight units. Our team strives to create a one of a kind experience for our customers, which is why our dealership has won the Toyota President's Award and the DealerRater Consumer Satisfaction Award through 2015-2019. We care about our customers and the community. Thank you for coming back and giving us another opportunity to do the repair. Please reach out to me if you have further questions. I am looking forward to seeing you during your next visit. Sincerely, Scot Dickherber Service Director 636-207-3912 SDICKHERBER@JAYWOLFE.COM

October 08, 2019

Always a pleasure getting service done at Jay Wolfe Toyota. Everyone is always courteous and helpful. The lounge is the best I’ve been to. More

by Cindilynn
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Oct 08, 2019 -

Jay Wolfe Toyota of West County responded

Cindilynn, Thank you for sharing your feedback! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 08, 2019

Harold was an amazing salesman. I would come back to Jay Wolfe in the future. The day after, Harold took responsibility for the car being empty and informed me he would take car of my gas when I came in for More

by Kenz
Recommend Dealer
Yes
Employees Worked With
Harold
Oct 08, 2019 -

Jay Wolfe Toyota of West County responded

Kenz, Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your new vehicle!

October 08, 2019

Gary my sales rep. was great to work with as was the finance department. Very informative and help without feeling pressured. Just a great experience. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Jason Reily, Gary Panus
Oct 08, 2019 -

Jay Wolfe Toyota of West County responded

Tony, Thank you for sharing your feedback about your experience with Gary! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

October 08, 2019

Great, Marc got me in and out in no time flat for a non-scheduled appointment – excellent! I take all of my Prius’s and Highlander’s to Jay Wolfe and it’s nothing but an excellent experience. More

by John
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Oct 08, 2019 -

Jay Wolfe Toyota of West County responded

John, We appreciate your review and your business! We’re delighted to hear that Marc was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. We’re also the only dealership in St. Louis that offers a complimentary Bistro, spa-grade massage chairs, kids gaming area, and charging stations. Please let us know if we can be of service again - we’re here for you!

October 06, 2019

Excellent Made the car buying experience quick and painless. I would definitely return in the future as a return customer. Maurice was extremely helpful and hon More

by jdjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Oct 07, 2019 -

Jay Wolfe Toyota of West County responded

Our award-winning staff will be happy to learn that you are pleased with your visit. Your satisfaction means everything to us. You are always welcome to visit and enjoy our unique facility.

...
69
...