Jay Wolfe Toyota of West County

left clock at wrong time. After my car serving, they left my clock at totally the wrong time... it had been set at right time/off 1 minute, and I checked it regularly.. .now se After my car serving, they left my clock at totally the wrong time... it had been set at right time/off 1 minute, and I checked it regularly.. .now see that they left it at wrong time... have not fixed it yet... will check it again in future service times... small item for service techs, b ig item for 75yo me... Food and wait time great, thanks for washing my car etc.. very pleased overall with my toyota.. More

Good customer service; car in and out quickly The customer service is impeccable. Service representatives are knowledgeable and attentive. The work is done quickly and efficiently. The cafe that s The customer service is impeccable. Service representatives are knowledgeable and attentive. The work is done quickly and efficiently. The cafe that serves as a waiting room is pleasant and has free wi-fi. And, they wash my car. :-) More

Good waiting room, fine customer service Although waiting for a car to be serviced is never at the top of my list of favorite activities, the room where Jay Wolfe customers sit is comfortable Although waiting for a car to be serviced is never at the top of my list of favorite activities, the room where Jay Wolfe customers sit is comfortable, the TVs are quiet enough to allow for reading or other pastimes, and there is free food. Walt is an exceptionally competent customer service rep. His willingness to share information and his ability to make the customer feel comfortable made the experience pleasantly memorable. He went out of his way to make sure I had all my questions clearly answered, and apparently he also went out to the mechanics to check on the rattling noise I had mentioned. The only difficulty is how many dollars I ended up spending. More

10000 mile service Very good service and value. Had a rock chip in the windshield and they fixed it while I waited for my oil change to be completed. Very good service and value. Had a rock chip in the windshield and they fixed it while I waited for my oil change to be completed. More

6 months service I was there for my 6 months services and I can say that the service was very good. Kevin was professional and friendly. I was happy with the service. I was there for my 6 months services and I can say that the service was very good. Kevin was professional and friendly. I was happy with the service. More

Quick and as promised Pam was very professional and told me each item that would be performed during the 36k service. She also checked on the last alignment that had needed Pam was very professional and told me each item that would be performed during the 36k service. She also checked on the last alignment that had needed some additional work as expected. More

Best in town. Very happy with dealership. Matched other dealership, very friendly and professional. Accommodating for all your needs will refer anyone looking for Very happy with dealership. Matched other dealership, very friendly and professional. Accommodating for all your needs will refer anyone looking for a vehicle. Also very clean and knowledgeable. More

Service Visit Excellent service. I would recommend this service center. Mark Hurt was able to help me with vehicle dents coverage with my protection plan. I would a Excellent service. I would recommend this service center. Mark Hurt was able to help me with vehicle dents coverage with my protection plan. I would always schedule my service with Mark Hurt. More

When for flat tire repair, oil change, cabin filter Found out I did not need oil change or cabin filter. They had been done recently but being in the middle of moving to a new house that had been missed Found out I did not need oil change or cabin filter. They had been done recently but being in the middle of moving to a new house that had been missed by me. SO they saved me from unnecessary expenses. More

Quick and easy I called and talked to Maurice over the phone. He answered questions and sent videos of the car I was looking at. We were able to negotiate online I called and talked to Maurice over the phone. He answered questions and sent videos of the car I was looking at. We were able to negotiate online and after a small problem (not his fault) he was able to get the deal back together at the purchase price I wanted and under my own financing. We made the decision to purchase then drove in from out of town the same day and Maurice had everything ready. The finance person was quick too and explained any questions I had. I even met the owner and he was nice and friendly too. It was a great overall experience. More